Spice Jet Airlines — ticket booking

Address:

Lekhi, Naharlagun Arunachal pradesh, 791110

Dear sir/madam,

I m to aprise you that on 1st august 2019, i have booked spicejet flight ticket from kolkota to guwahati for 26th august 2019 by paying rs 2197 from by sbi visa card. But till today i have not received any e-ticket or confirmation via email or sms.
My payment for booking is acknowledged by razorpay and my ticket i'd is 654012.
Therefore kindly resolve my problem immediately or refund my payment so that i can book my ticket immediately.