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Spice Jet Airlines — Ticket Fare deducted but ticket not issued

Address:Mumbai City, Maharashtra

Hi I booked a ticket for my father for a trip to Mumbai from Kolkata on 11th July, 2015. The ticket fare INR 3595 has been deducted from my account but the ticket has not been booked. Now the customer care lady is absolutely clueless about whether ticket has been booked or not. To get this information she needs 10 days time to let me know the status. This is not accepted. Either you refund my money now or confirm my booking right now. Regards, Siddhartha Biswas
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I 've got a same problem. Please, if you know how to get money back, if they communicate with you, let me know by mail [protected]@gmail.com
With best regards
Larisa Mishchenko
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