Spice Jet Airlines — Ticket not booked but amount debited

Website:

www.spicejet.com

Dear sir,

I have tried to book a spicejet flight from bangalore to cochin for the date 28th july 2017, on 23rd may 2017 using the mobile number [protected] for 3 members. I have tried to book through website and an amount of 4788 was paid through mobikwik, but the webpage displayed the ticket was not booked, wherein mobikwik page shows payment done.

When i have contacted spicejet customer care, they said it will be refunded by 7 days, but till now refund is not received. Kindly help in getting the same.

Thanks and regards,

Karthick g
Ph:[protected]