Spice Jet Airlines — Travel rescheduled

Address: [email protected], Chennai, Tamil Nadu

Ref PNR No. KFEE9Q SpiceJet Flight SG-2963 Travel on[protected] from Chennai Airport to Tuticorin Airport.
As I inquired about reschedule procedure through phone on[protected], Spicejet consumer attendant told me for any change of travel I should pay extra money. Since I did not want to pay more money, I told him I was not interested to reschedule. Even though Sicejet rescheduled my travel plan without my constant, sent link to pay extra money and forced me to travel on[protected] by SpiceJet Flight SG-9967 and subsequently they cancelled my ticket for[protected] travel. When I asked them Compensation and total refund of ticket through mail they replied to me that change was done as per passenger's request, and they initiated refund of Rs 502/= against ticket cost Rs.9245/=The fact is no request raised by me or my co traveller and I did not get any communication prior change of such reschedule.
Was this information helpful?
No (0)
Yes (1)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3451
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information