Spice Jet Airlines — trolley bag teared apart during flight

Address:

781039

I am chinmay kothari, student of iit guwahati travelling on flight sg 341 from jaipur to guwahati on[protected].

After landing when i got my cargo luggage back then there was a big hole in the trolley bag. Probably the rats in the flight have done that. The rats tear apart clothes, food, and trolley bag which was quite an expensive one.
More importantly along side that they also tear vital documents which i was in an urgent need of. - being a student i faced a lot trouble without those documents and i'm in a big fuss right now.
The paramount loss of my money and time can't be fixed. And as a consequence i want a refund of my ticket.
I'm a regular costumer of spicejet but after this experience i may not travel with spice again.