Spice Jet Airlines — wrong tagging... luggage was sent to ahmedabad instead of hyderabad

This is mr & mrs. Rupesh. We boarded a spicejet flight goa-hyderabad on 30th march 2018 at 7.15 am. Upon reaching hyderabad we were shocked to find that our luggage had landed in ahmedabad. We were on our four days holidays and had all important things in the luggage which included our medicines. We were told that the luggage will be despatched back at the earliest flight from ahmedabad, even via mumbai or bangalore.
We kept calling, there was no positive feedback.
Luggage was sent by indigo flight of 7.40 pm from ahmedabad and reached hyderabad at 10.00 pm.
We literally begged to deliver (Which was promised to us that luggage will be delivered to our hotel) the luggage to our hotel where we were staying as we needed our medicines very badly. But spicejet staff were very ruthless and kept saying they don't have vendor or busy in audits etc.
I was told at 10.30 pm that luggage will be delivered first thing in the morning before 8.00 am next day.
We received our luggage only at 11.00 am. After umpteen times calling requesting begging.
Never we wish to travel by such airlines neither wants to recommend anyone to travel.

Highly unprofessional spicejet and its staff.