Spice Jet Airlines — Wrongly baggage charged

Address:

Mumbai City, Maharashtra, 400064

Hi,


I My Aunty traveling from mumbai to amritsar on pnr Spice Jet- B9VWTD. have been overcharged at the checking counter.
I was carrying a total luggage of 45 to 50kgs(30 check in luggage and 14 cabin is allowed by Spice jet for 2 person. ).
Your person at the counter denied me to take a cabin bag along with me, she claimed that since i had excesses baggage of 6 kgs but instead they forced me to pay for 20 kgs. I have been robbed off by your ground staff. The person has misbehaved with my sister. They were two ladies travelling and so this has been done deliberately. I want you to give a clear justification to this on email here.

It is shocking to see how your ground staff at mumbai airport is irresponsible and not fit to be at the position, instead of helping passenger they are trying to make more money out of it. And collected 5300 Rs.


MAKE MY TRIP I'D NO. NF[protected].
Spicejet cash receipt no 499983

SPICE JET PNR NO. B9VWTD.

PASSENGER NAME.

1. KULDEEP KAUR FEMALE AGE 45

2. SINDER KAUR FEMALE AGE 42


KINDLY REQUEST TO ATTEND MATTER AS PRIORITY.


Thanking You

Amit Agrawal

[protected]@hotmail.com

Mob. +91 [protected].