Spice Mobile — Non reciept of 32" LED TV as per draw / display

Address:

Chandigarh, Chandigarh

Dear sir, date
; 26 may 2014


Sub : complaint towards non fulfillment of
Commitments as per show on 23 may 2014


I had placed order on 23/05/2014 spice mobil with flip cover
And also pen drive 8gb with 8 gb memory card
Totaling amount rs 5550/ - ( five thousand five
Hundred and fifty only) .


While watching the show therewhee free bees also :


Rs 500 /- discount voucher per order
05 numbers led tv ‘s 32” samsung make out of
Total no of sets mobiles retailed.


I was watching continuously to find out the outcome of led’s
And suddenly i find


First name was declared from maharashtra –mumbai - 1st led
Second
Name was declared from chandigarh – (Name
Displayed mr deepak raina) - 2nd led
Third, fourth & fifth from up


Now a days technology is so advanced you keep phots of
Events i called your center they said since you name has come we will get back
To you, 13 minutes are still left we will get back to you.


Today i had received all products orders without led tv 32 “
Samsung i was astonished how good company like home shop 18 has forgotten to
Dispatch led tv .


I again called to your call center and was informed that you
Will get call / revert back. I request
If schemes are displayed as marketing gimmicks you have to honor,
Otherwise customer gets disheartened and
Looses fait in the company and will send this letter to all channels tv’s / print media / face
Book / twitter etc and will send written communication to mrtp


Hope you will not lose customer/ customers and keep your
Commitment otherwise, options are open
As per above . I saw web site where
Schemes highlights it is not up dated till date.


Saying, “loosing customer and not honouring commitment is
Business loss “


With regards


Deepak kr raina

432 sector 49 a l b enclave chandigarh 160047