Spice Mobiles — Defective Spice New Mobile

Address:

Amritsar, Punjab

I am pained to inform you that the new Spice mobile Model MI516 purchased by me started giving WIFI problem since the date of its purchase. I have given it two times to the local Service centre at Amritsar i.e. M/s. Spice Retail Ltd Shop No, .201, 2nd Floor, Sunrise Plaza, Cooper Road, Amritsar for its replacement with a new one, but the probem still persists. Last time I deposited the above faulty set with the local service centre vide Service Request No.19100043F60035 dated 5.6.15 with a request to replace the same with a new one, but today, I was surprised when the same set duly repaired was offered to me. I flatly refused to accept the same as I am feeling harassed since the date of its purchase due to its manufacturing defect. Under the above circumstances, I finally request you by this mail to replace the faulty set with a new one within six days from the date of this mail, failing which I shall be compelled to hand over the file to my Advocate to file complaint with District Consumer Forum for the claim of mobile value as well as damages suffered by me in addition to my complaints being filed by me to Akosha etc on line today itself. Manjit Singh M: [protected]