[Resolved]  Spice Mobiles — Delay in service and poor response from service center.

I had given spice mobile model no MI - 354 on date 10.06.14 to spice authorised center address SACH COLLECTION POINT 1789/3, RAJIV NAGAR MAIN MATA ROAD GURGAUN CONTACT NO [protected] (service Request no 07101561E60124) because it was not getting on. They said they need to change my display and would cost me INR 1180 so i paid that amount and asked me to come after 2 hrs so I came back to collect my phone then they said that they have changed the display but the set is still not working. They said me to come after 4 days so I call them after 4 days and they said my phone is ready so I can collect . I went to collect my mobile second time but it was not ready again so they send me back. After 10 days I called but again said that I can come to collect so went again to collect but still phone was not ready and they said they will replace my mobile with new one so they send me back third time. On 11 july I received sms from spice that my phone is repaired and i can collect my mobile within 2 days so I went again to collect but the phone was still not working and again they send me back 4 times and asked me to collect after 2 days . After one week I called them if my phone is ready they said yes your phone is working now and after visiting again the same thing so that was my 5th visit. i have been fade up with the response and the cost of petrol I have wasted just to visit is more than the cost of mobile.I am sending this mail just to let you know the delay and behaviour of your autharised service center, if you cant give me proper service than pleasde throw my mobile in a dustbin and I would go to consumer court with all evidence because i don't care if I get my mobile back or not but I have lost my time and money wasted in petrol will not let me be in peace and I would take a strong action against the inconvenience caused by spice Amit [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
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