[Resolved]  Spice Mobiles — Delay in service and service charge in warrenty period

Address:Gurgaon, Haryana

I had purchased spice mobile mi-451 on April 30, 2014, IMEI -[protected]. After 3 months of service it stop displaying screen suddenly.I take it to service center on 25th July, after diagnosing customer support agent told me that some display IC is malfunctioning and it needs to be replaced. He told me to pay Rs1650 /- for that and deposited my phone. Why I have to pay as my phone stop functioning within 3 months after purchase and is still in warranty period? Its not my fault.Till today 24-Aug-2014 problem is not rectified. What kind of service "SPICE" mobile is providing to there customers?, I think this is my worst experience with this "SPICE" mobile providers and I will discourage any one in my knowledge going to buy this product. I regret on my decision to buy mobile of this company.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Kindly share your contact number and alternate contact number, so that we can assist you better.


Thanks and Regards,
Spice Mobiles.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Spice Mobiles / Spice Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    765
    Pending
    0
    Resolved
    378
    Spice Mobiles / Spice Mobility Phone
    +91 11 4292 1000
    Spice Mobiles / Spice Mobility Address
    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
    View all Spice Mobiles / Spice Mobility contact information