[Resolved]  Spice Mobiles — does not provide new battery for warranty expires handset

Address:

Sonbhadra, Uttar Pradesh

maine 2012 me spice stellar mi 500 set kota me ek mobile store se buy kiya tha uske baad ye set 1.5 year ye set accha chala fir iski battery backup kam hone laga mene spice service center me battery check karwayi to waha se bola gaya ki aapki battery ki life khatam ho gayi to maine unse nayi battery buy karne ka bola to unhone battery na hone ka bol kar coustomer care ka no diya maine wahan pe complaint likha di fir unhone bola ki abhi battery available nahi h ayegi tab service center par bhej di jayegi aur ek complaint no de diya ye no maine service center par de diya aur nayi battery ke liye advanced 300 Rs jama kara diye fir unhone 1 month ka time diya but 2 month tak battery nahi aya aur bar bar coustomer care par baat karne par wo bolte rahe ki abhi battery availabe nahi h jab hogi tab aap ko msg se inform kar denge lagbhag 2 month bad unhone msg kiya ki battery service center par bhej di gayi h aap wahan se le sakte h par jab service center par gaye to wahan battery nahi mili unhone pahle advanced ka bill mang liya aur battery search karne lage center par but battery na mili to bill na lota kar bola ki battery to nahi aayi aur bill nahi diya aur advanced payment lota diya aur is ka tark diya ki company ke pass koi battery nahi h na company koi battery degi ye sirf aap ki complaint close karne k liye msg kiya tha ki battery service center se le le.ye battery india me kahi available nahi h kisi bhi spice store aur dealer ka yahan jab company ko ye set band karna tha to iski battery to available karwani chahiyye thi na mera 11600 Rs ka set sirf battery na hone ke karan bekar pada hua h.aur na hi iski koi local aur duplicate battery bazar me available h. spice service center msg to me- 1-Dear coustomer thank you for calling spice mobile coustomer care .your CTN no. is[protected].please visit to your nearest service center with your invoice copy.18/06/2014 2-Your handset is recieved at our service center with serial no.[protected]E60802 kindly use this for all further quiries from Bt-SMLLTD on 18/06/2014 time 18:52 Bill.no.-9539 IMEI:- [protected] and [protected] Model:-Spice MI500 Battery model:-SKB-20 Mohammad Zaid Ansari New India Umbrella Works, Ghantaghar, Kota Rajasthan