Spice Mobiles — Fraud call received

Address:

Jalgaon, Maharashtra

To
Spice mobile management,
Dear sir / madam yesterday after register a complaint at your website immediately
After a minute i received a call from[protected] name as mohan. He told me that
I am calling from spice customer care that your mobile is damage so that we are
Reverting your money as per bill amount and ask all my bank detail. First i was
Shocked that how can company immediately taking such nice step, i first oppose
Him to give any information about bank detail but after he give me complaint no. ,
Model no, and request me to take back my complaint against spice mobile. I had
Given orally all detail but i found after deducting 2500 my money by payu money
Gurgaon - pos 7007469, tranction no[protected], he asked my otp no, and again
He told that your otp expired so please give again second time, he again did same
Process and further deduct 2500 my money by payu money gurgaon - pos 7007469,
Tranction no[protected]. As sbi sms received little late so i come to know very
Late.
I am complain to you because
1) after registering about mobile repair at your spice website,
Consumercomplaints. In> immediately call came.
2) he told me all detail of bill and handset / model detail.
3) now the question that how he come to know all confidential detail. You
Have to explain this important information leak from your such website
4) i once again request solve my mobile problem immediately, i think
Already tat might be over or immediately submit bill money 7800 at my account
Lokesh parolkar [protected] state bank of india dhule maharashtra
So i request humbly take immediate action otherwise i will have to register fir at
Gurgaon.
Patolkar
Lcb head jalgaon

Cc1) collector of gurgaon
2) lcb dept jalgaon
3) lcb dept gurgaon