[Resolved] Spice Mobiles — Hand set is under warranty but company is not repairing or entertaining my complaints
N
Ns rathore
from Ujjain, Madhya Pradesh
Handset switched off automatically one week back due to moisture ingress or any other reasons. But on 05 oct 15 recieved a call from service center margao stating that your handset is non repairable and it is tempered some where outside. But as per warranty conditions or it is under warranty period why any individual would temper or touch any thing if it is under warranty. I m sure about this that i have not visited any other place for repair of my mobile handset other than authorised service center earlier.
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Complaint marked as Resolved
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2015
Spice Mobiles / Spice Mobility Customer Care's response Dear Ns rathore ,
We thank you for sharing your concern with us.
With reference to the raised complain, we request you to please share handset both IMEI no and service center details so that we can assist you further .
Looking forward to your continued patronage.
Thank You !
Spice Team
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