Spice Mobiles — mobile mi520 not charging

Address:Bikaner, Rajasthan

sir i have purchased a spice mobile mi 520 IMEI no. [protected] on 08 oct 2014 from Gwalior M P. sir in the month of Nov 2014 it got defect with not charging. I shown the mobile in spice service center they send the mobile to Jaipur for rectification. After rectification the snag i got the mobile on 11 Dec 2014 in serviceable condition But it got the same type snag battery not charging on 25 Dec 2014. Why this problem coming again and again. I am staying in Bikaner working in Air force. If this happening within 3 Month how the customer will keep the faith in spice company. Sir i want to replace this mobile with new one. Please intimate to me what action you are going to take.Your Bikaner service center is not able to repair the mobile.what i should to do.
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please give the proper reply

sir my mobile mi520 not charging . i have deposited the mobile to service center and same day evening i got the message from service center YOUR MOBILE IS READY please collect with in two days.when i went to service center they told set not ready than why the company passed the wrong message to the customer. Earlier service center send my mobile to Jaipur for same defect and they changed the display of my mobile WHY. Again my mobile gone for another 15 days.in three month i used the mobile only one month. Now i am going to consumer court against the spice company and the service center for very poor performance by spice mobile.please intimate me my mobile no. [protected] and[protected].Thank you.Earlier my complaint SR No 20100009EC0935.
very poor

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