[Resolved] Spice Mobiles — Non-receipt of mobile after repairing

Prity Gupta

from Delhi, Delhi

Address:

New Delhi, Delhi

I have submitted my mobile at Kalakaji Service Centre on 18.8.2015 SR No. 30101371F80507, but on 28.8.2015, I was told that my handset was again send for repairing and a new SR no. was given 30101371F80879, but till now my handset has not been received and the date of delivery is given 23.9.2015. But, on checking the status, the date of delivery is extended by one day or so daily. Kindly take necessary action against spice. This is a huge mental harrassment. They should be penalised for such harassment.

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Complaint marked as Resolved

Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2015

Spice Mobiles / Spice Mobility Customer Care's response Dear Prity Gupta, This communication is towards acknowledging your concern and we wish to inform you that as per our records your handset has been repaired and delivered to you. If still you are facing any problem regarding that you may write us on [protected]@smobility.in or call on our customer care no[protected] between 10:00 AM till 06:30 PM seven days a week. We would like to assure you that our endeavor is to provide you quality service and your feedback will help us in improving our service further. Thank You ! Spice Team