Spice Mobiles — Requisition to give the brandnew mobile phone for model MI-600

Address:

Bangalore, Karnataka

sir, Spice mobile phone Model MI-600 has been purchased by me in the month of September 2014. IMEI1/MEID1 [protected] and IMEI2/MEID2 [protected] In the month of december, the following problem has happened in the mobile. 1. For the incoming calls, what people are speaking in the other end, i am hearing but they could not able to hear what i am speaking. 2. Touch is not working properly 3.On -off button is sometimes not working and sometimes working. Then it is handed over to service centre M/s S.R Technologies, Marathahalli, Bangalore. While recieving the mobile, i observe the following abnormality 1. three places in the outer frame silver paint is not available. 2. Two scratch also found in the frame. 3. Screen guard is removed and one plastic paper has pasted. Because of one week non-availability of mobile, it is very difficult to get the contacts information. So, it is received by me in the evening and checked in the next day because of less battery charge. While checking the mobile, I observed the following . 1. While selecting the phone number, auto dialler is stopped message has come. 2. it is very difficult to switch - on the mobile, automatic switch off found after very few minutes. once again, it is given to the same service centre for problem rectification. After servicing second time, i observed in the service centre that almost silver paint is not available on the frame and gum is showing inside the display and glass lamination has coming out . so, i didn't receive the mobile hand set.During this period, for contact purpose, one low end version mobile also purchased by me.waste of money and waste of time. So, it is requested to give the brand new mobile as replacement with one year warranty. or refund the mobile cost Two service request no as follows 1.10101501F10063 2.10101501F10239 Regards Saravanaperumal.A LCA-Tejas Division Hindustan Aeronautics limited Bangalore-37 Mobile Number:[protected]