[Resolved] Spice Mobiles — service complaint for spice mi502n_ IMEI No. [protected] | |||
Subject:-service complaint for spice mi502n_ IMEI No. [protected] Dear Sir/Mam, please refer to the above mentioned subject this is to inform you that i had given my mobile spice mi502n(IMEI No:- [protected] in vidya telecom (kanpur, u.p.) on dt-21.07.14 vide job sheet no.877 for service related to touch problem & charging problem. The service person of vidya telecom (KANPUR, U.P.) told me that they will return my mobile within 20 working days. i am regularly communicating with the same person but i didn't get any positive response from their end. My mobile is in warranty period however they have charged 460/- rupees from me. still today i have not received my mobile. Kindly check the status of my mobile and do the needful and also tell me the exact date when my mobile will be delivered. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Spice Mobiles
This is to inform you that i have given my mobile on Dt-21.07.2014 for service and now approx 60 days already has been passed away.
and who will be responsible for inconvenience and for warranty of my mobile which is going to expire. If The Mobile Engineer of your company is not able to service the mobile or he/she is not capable to service the mobile then replace my mobile and send me new mobile and TELL ME FINAL DATE WHEN MY MOBILE WILL BE DELIVERED.
Regards,
Shubham Shukla
[protected]
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This is to inform you that i have given my mobile on Dt-21.07.2014 for service and now approx 60 days already has been passed away.
and who will be responsible for inconvenience and for warranty of my mobile which is going to expire. If The Mobile Engineer of your company is not able to service the mobile or he/she is not capable to service the mobile then replace my mobile and send me new mobile and TELL ME FINAL DATE WHEN MY MOBILE WILL BE DELIVERED.
Regards,
Shubham Shukla
[protected]
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S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
We would like to inform you that the complaint has been logged and the complaint number is [protected]. The complaint is in process. We shall resolve the same on priority.
Thanks and Regards,
Spice Mobiles.