Spice Mobiles — spice 509 mobile problem

singh_anil

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

RETAIL INVOICE Saholic Spice Online Retail Pvt. Ltd. C/O, PIBCO LIMITED, Basement, Punjsons 2, Kalkaji Industrial Area New Delhi-110019 Contact No.[protected] TIN NO. [protected] Anil Singh Invoice No: DLBC14029 12/94 unnat nagar m.g road goregaon west Date: Oct 15, 2014 Order ID: 848953 PaisaPayld: [protected] Sales Rec 18870 Number: Mumbai, MH 400062 Phone : [protected] Order Details: Order Date: Courier: AWB No: AWB Date: Oct 15, 2014 Ebay-Bluedart null Oct 15, 2014 SI. No. Description Quantity Rate (Rs) Amount (Rs) 848953 Spice Stellar 509 (White) IMEI No. [protected] CST 5.0% 290.95 Total Rs. 6, 110.00 Amount in Words: JRs. Six Thousand One Hundred Ten and Zero paise E & 0.E Goods once sold will not be taken back. All disputes subject to Delhi Jurisdiction. This is a Computer generated Invoice. aholic spice mobile problem Dear Sir/Madam, With reference to above I've purchased Spice mobile on 15/10/15, after 20 days my mobile was hanged and submitted to service center in Borivali (W). They have solved the problem, again after 45 days speaker was not working, submitted to same service center and solved. Few months later on (30th Apr. 15) display lining problem occurred, submitted to same service center and received back on 18-05-15. I was not satisfied and submitted next day on 19-05-15, but till today not received it. After handed over to service center they informed me that call after one week. Later I've called them every week but not received any satisfactory answer or Mobile phone till today. I've spoken with their junior and seniors executives but got reply "it'll take one week". After 45 days left but neither company nor service center are giving me solution for this problem. You can understand the importance of mobile usage in everyone's life today. I am completely disappointed for the after sales service from Spice mobile company. I need your help in this matter. Please look in this matter and do the needful. Note: Service center contact no. as below: Gadget Service Center [protected] Spice Mobile [protected] Thanks, Anil

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Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.

Jun 17, 2015

Updated by singh_anil Spice Stellar 509 (White) IMEI No. [protected] spice mobile problem
Dear Sir/Madam,
With reference to above I've purchased Spice mobile on 15/10/15,
after 20 days my mobile was hanged and submitted to service center in
Borivali (W). They have solved the problem, again after 45 days speaker
was not working, submitted to same service center and solved. Few months
later on (30th Apr. 15) display lining problem occurred, submitted to
same service center and received back on 18-05-15. I was not satisfied
and submitted next day on 19-05-15, but till today not received it.
After handed over to service center they informed me that call after one
week. Later I've called them every week but not received any
satisfactory answer or Mobile phone till today. I've spoken with their
junior and seniors executives but got reply "it'll take one week".
After 45 days left but neither company nor service center are
giving me solution for this problem. You can understand the importance
of mobile usage in everyone's life today. I am completely disappointed
for the after sales service from Spice mobile company. I need your help
in this matter.
Please look in this matter and do the needful.
Note: Service center contact no. as below:
Gadget Service Center
[protected]
Spice Mobile
[protected]
Thanks,
Anil