[Resolved]  Spice Mobiles — Spice Stellar Mi-524 screen problem

Address:

Bharuch, Gujarat

Dear Sir, Hi, I bought one spice mobile MI-520 from online on Feb' 15 but still not working (Touch Screen not working). On dated 13 August 2015, I have submitted my Spice mobile, Model Number Mi-520, IMEI No. [protected] (Dual sim android phone black), in your service centerAkshar Comunications in Bharuch (Gujarat) and the executive of your service center says that mobile will be repaired within 7 days otherwise maximum time 21 days (dtd.04-9-15). On 19-8-15 many call made by me to your service center but they told need more 10 days to repair mobile. I again submitted mobile on dated 24.08.2015. Again, I call on service center and again same replied need more 10-12 days. handset collected by company's executive from their authorized service center on dated 20.08.2015 without solving the problem. The mobile is not returned by company till today. I have checked online complain status several times and It is always showing "your handset is sent to advance repair center, Expected Delivery date is[protected]". Many times I have reminded for mobile but no proper response is received from Spice Center. In my last conversation on 11.09.2015 regarding mobile, company executive said that " We can't say anything". I am not satisfied from your service & going to put a complain on service center complain is [protected] and also token number is[protected] for the same. Hence, I would like to request you kindly resolve Touch related issue or replace or upgrade the mobile phone at earliest. Please expedite the same. With Warm Regards, Mayank Mithaiwala - [protected].