Spice Mobiles — Worst Service Centre service

Address:

Kolkata, West Bengal

I bought the Spice Dream Uno in December and after 3 months o[censored]sage I inadvertently broke the charger pin. The very next day I took it to a service centre (Lashmi Telecom) at Sahapur, Kolkata. After examining the phone they asked me to deposit the phone and charged Rs. 600 for repairing of the same. After 20 days when I called them back they informed that my phone has been sent to Delhi for repair and now that the motherboard is also damaged so another Rs. 2000 will be charged. It was a bolt from the blue. How come the motherboard got damaged!!!??? I want to mention here that my phone still comes under the warranty service period. When I refused to give any more money the personnel threatened me to collect the phone immediately in ' as it is' condition otherwise they would not be responsible for any lose or damage of the said phone. After 2 days, when I again went to the service center they handed over me the phone without any refund of Rs. 600 which I paid in advance earlier. So I strongly suggest not to go for Spice mobiles.