SpiceJet — Onboarding issues

Website:

www.spicejet.com

My flight was from kolkata (ccu) to mumbai (bom). the flight was at 07:55 am. due to heavy traffic i reached the airport at 07:15. i had already done the web check-in. i went to collect my boarding pass where the personnel at the counter told me that i couldn't board the flight as i was late. i requested the staff to let me board the flight as i was in an urgent need to reach mumbai. despite so many request he was very stubborn and didn't gave me the boarding pass. the behaviour of the staff was not at all acceptable. his was of communication was very rude and disrespectful. i request the team of spicejet to take care of such issues and let passengers board the flight if they are late by few minutes.

Name: ankit ganeriwal
Pnr: i8lqz
Date of journey: 01-oct-2016
Flight no: sg 488
Contact number: +91-[protected]
Email id: [protected]@gmail.com