SPiDiGO Complaints & Reviews

Hello. Since the update of the website of spidigo i cannot login to start surfing. It keeps saying invalid username/password. I can login into the spidigo page with the same id and pw for editing my account details but cannot login for surfing. The customer care number that is given does not work on calling and it sends a text message saying to call on the alternative number i. E. [protected]. On calling this number on the recorded tape keeps...

User id : vimalvaidhya. Complain booking phone number [protected] is just make fool to customer. After making call to above number
Only automatic answering machine gives recorded message and after 3.16 minutes call disconnect automatically. Since 20 days broadband internet is not working, after entering correct users id and password it shows that user i'd or password is incorrect. All recording of complain booking phone are saved with...

They donot responsing people from last 4 months.. Even they donot recive calls and when i visit to care in surat they said company had been closed and u will not get any refund of it
I want service or my money back otherwise im gonna sue company
Attaching my bill i wnt my pending months money back. They even not recive call and even they web page is also not working
I think they have close they website too
When...

After regular follow up with ahmedabad office, my connection is still not working since more than 7 day. Everytime when you personally visit office, they provided some new password which is not working. No one pick up your call at provided customer care number after long waiting.

My user id is prakashjindal.

If you are not able to resolve my issue, kindly refund my amount, as in dec 2018 i have renew plan for...

I have got two connections of spidigo both for home and office. None of them have been working properly since the last couple of months. Ohh and when it was working properly i had to put in atleast one complaint a month to keep it running properly. But right now the situation is so bad that their customer care is not even picking up a single phone call, and not even replying to any mails. So i decided to pay the office a visit today. They...

Facing issue with spidigo from last 6 month. I think this company is going to shut in coming year. Their technical department is not responding because company is not paying salary to their technicians. Because of this pathetic service department everybody is facing big problems. So ask people around you and think twice before you buy new conection with spidigo....

My wifi is not working since last 5 days and it's been stopped just after your technician had his last visit few days back. I've not paid you for complaining i want working wifi. Even none of your executive are receiving calls what am i suppose to do? Tell me. I don't want your connection. Give me my rest of the money and take your connection away....

I have tried to call spidigo helpline number[protected] thus no one is picking up the phone after 2 minutes call automatically get decline. No one showed up till date. The call service employees are not giving proper answer they just delayed by giving excuses, and now they say that our complaint is solve, but no one came to solve the problem....

Dear sir
I am salauddin from ghanchi samaj bhavan, khanpur.

I have spidigo broadband connection since 1 year now we r facing internet issue last one month. I m calling to support engineer its not responding i m requesting to you this issue resolve asap other wise we r discontinue service within 24 hours.. We required permanent solution of this kind of problems. Its very worst support support from your side. Kindly resolve...

We are ahmadabad based company anemos. We have subscribed annual package with full advance payment till july 2019. Company's tel. Nos are out of order and no service support from staff. Our office work is suffered as network is down. Please help us with either refund or we receive uninterrupted services from company and we should be able to contact them....

Guys the service offered by spidigo is extremely pathetic. 1st ly your customer service nos change without any information every 6-7 months; next in case we can get hands on the contact details over web there are many fake nos. Posted on the net. After much ordeal if at all we are able to get the right no. Then we have to keep waiting indefinitely. And after nearly 3 minutes of waiting the call is simply disconnected saying that your executives...

My internet connection is off. I have paid for 1 year plan but they are few months to go. Spidigo has changed its complain number several times. Now a days they have [protected] number for complain but whenever I call on given number I thrown to IVR and not able to connect. I think they have stopped serving the customer and become a Vijay Malya part II. I mean they collected money from customers and run off the city. Please do some needfull....

Type your username and then type last five digit of your registered mobile number in password... Finally internet 😁 —...

Hello,

I have existing user of spidigo but unable to login from last 5-6 days with credentials which was working earlier.

I have called multiple times on call center but after waiting quite longer, call is getting disconnected after 3 minutes.

I have sent email as well with said issue but no response yet.

Kindly check and resolve issue....

My connection with user name dgradadiya and mobile number [protected] is not working since last 4 days. Very poor customer response they are not responding and giving excuses.

Their customer call center is taking too much time and they reject call after 3 minutes as they are busy with other complains. I called their area manager of bopal and he also rejected call....

I raised complaint 17feb 2019- still no engineer visit and resolution
My internet is not working since 16feb

Again i raised complaint 19feb 2019 - they said engineer will visit. Still no resolution and engineer not come

Very bad service provider and no resolution at all
I tried 50-100 times customer care number but every time all executive are busy. Very bad even not a single time executive are...

I have taken one year subscription for spidigo internet service for which i have already paid the full amount while applying for it.
Since last 4 months, the performance of wifi signal is pretty weak and they keep them disconnected on weekends. Since last week, our login credentials are not getting accepted on their portal.

First of all, poor service. Second of all poor consumer call center service. They keep us on queue...

My spidigo login id is jaydipsureja.
Connection area is nikol, ahmedabad.

Bought connection on july-2018 for 1year with full advance payment, its working fine for 4-5 months, but since last 2-3 months facing end number of problems. Connection breakdown, no internet connection for 2-3 days, slow speed like that. Trying to reach to them in all way by customer care complaint and email, no answer. Look like lost the money....

Fluctuations in connectivity, non - continuous connection. Problems persist even after repeated complaints and trouble shooting. The employees have been going on strike because of their wage issues but the consumers are getting troubled. This has been going on since months. We have rarely gotten continuous connection for days. We have to register a complaint every few days and its frustrating. What are they getting paid for?...

I have paid for 18 months of broadband services in last year January so I still have 6 months of services left to be utilized. Since last week I am unable to login to the spidigo portal and unable to get the internet services for which I have paid them. I am trying to contact spidigo via their customer care number since last week but I am not able to get to the customer representative yet. After 2 minutes the call gets disconnected stating...