SPiDiGO Complaints & Reviews

Address: 380015

Before 10 days i have issue with my internet connection. I was trying to complaint with emaul and call but both the source not working. I m trying to login but its say incorrect username and password. But i put correct credentials.

Username - nileshpatel91
Mobile - [protected]
Email - [protected]@gmail.com

Please try to resolve the problem immediately.

SPiDiGO customer support has been notified about the posted complaint.

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Address: 380051

I am not able to login for internet from Friday. Customer care is not attending my call.
Wrost internet services provider. When my internet validity was finished then they call me again and again for recharge. After recharge they recollect my modem. They charge 1k for new modem. From Friday I am not able to login and access internet. I call on all numbers for submit complain, but all numbers are invalid, or out of coverage or not replying me.

Spidigo makes fraud like this and it's just for collect money not providing services.

My user ID is mayur2702

Just back my money if you are not able to provide services. I am not doing charity.

Fraud fraud fraud fraud

SPiDiGO customer support has been notified about the posted complaint.

Mar 19, 2019

Updated by mayurbhatt Just scammers, first I was unable to Access internet. After that they provide me wrong I'd pass. After submite complain about it I receive a massage that show the problem is resolved. And now the login page is closed. My I'd shows not registered. I didn't understand why I pay them 6k. Just wrost service providers, scammers and fraud..

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Address: 380015

Hello My name is Umang Thakkar and my ID is = "kalpeshgoplani"
Firstly the net was off for 3 days and it just started today. I tried to log in to my account to surf further but I am not able to log in into my account.
Can you please fix this issue because this is so frustrating and even your customer care number is not picking up the call from last 2 days.
This is not at all expected from you guys. There is my renewal in a few months I would have to think twice before renewing the services with you.

Please fix this ASAP my whole business is depended on it.

Thank you and hoping for Favourable Response from your side.

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Address: Ahmedabad, Gujarat, 380059

I still do not know, after complaining in consumer forum about the same connectivity issue in spidigo again and again it is not resolved. They are not ready to give money back to customer and they are also not giving internet. Is there any valid option do we have right now? I am facing this issue since last friday and i called in customer support of spidigo but as usual they are not attending the call.

My user name: amanchanpura

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Address: Ahmedabad, Gujarat, 380009

I had made a complaint regarding non opening of the login page with the complaint number[protected] which was done on 14/02/19 but still the same has not yet been seen upon and just the reply that the technical team will look upon the matter, but to my surprise no person even called up regarding the issue. I had called up several times on the customer care number and every time i get the same reply.

SPiDiGO customer support has been notified about the posted complaint.

Mar 02, 2019

Updated by shrenikashah Still no action taken..

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Spidigo wifi is not working since 7 days. One of the worst services they are given. I couldn't even contact the company. No one responded or give the answer. I ll definately file complain in consumer forum. Revert me backin 5hrs otherwise i ll file case and spread this news in all the news channel. I want the internet as soon as possible. Worst worst worst worst worst worst

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Address: Ahmedabad, Gujarat

My internet connection is not working since last 2 weeks and i have been calling the customer service team every other day. They sent an engineer who checked and informed there is an issue with the cable but no update post that. I have renewed the plan for 1 year and such a pathetic service. The customer service number has waiting positions of more than 20 and phone gets disconnected automatically after some time.

There is no way i can connect with any other customer executives or senior management to escalate this issue.

I would like to have a complete refund if they have no plans to offer further service.

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Address: Ahmedabad, Gujarat, 380015

Website: Spidigo.in

Spidigo internet is not working from last 10 days, in satellite area of ahmedabad city.. I have been using their internet services since 3 years or more (Username: shah. Bijal). Erratic connectivity is very standard for them. But, now it's not working at all for many days, and on the top of it, any calls to spidigo customer care phone number ([protected]) are not being answered. Their staff says: 95% have left the job from spidigo. Company is sold off. Have paid advance money for the internet access plan till july 2020. Seems money is lost. What to do next?

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Address: Ahmedabad, Gujarat, 380009

Dont buy this company they will misguide better to mobile 4g but they will not reply its a personal experience most of the time they cut the internet they will provide you annual package and after that they will not provide the services like annually every month 1 week there will be no net and all the money waste better to use dongle now feel at the generation this type of service as pathetic my self is a annual plan but her as no option to wait and then throw away this company as soon as plans get over now no renewal will be giving for sure

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V

Vijay Dhameliya

Feb 19, 2019

Mera net 30 din se bandh hai complain ke liye call kiya koi reply nahi mil raha koi aa nahi raha speedilo co uth gai hai kya?agar hai to mer i complain saul kiya jaye ...id [protected]

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Address: 380007

My internet hasn’t worked properly since a month now. Whenever i complaint a technician comes home gets the internet up and then in a couple of hours all the same.. Internet out! It’s been a horrible experience with spidigo.. When renewal came they called up every day to check if i wanted to renew and then everytime i would tell them about the internet downs they would say “personal number likh lijiye sir. We will make sure it doesn’t happen” and now they say “please call the customer care number “

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Address: Ahmedabad, Gujarat, 380008

My internet is not working from[protected].
I am trying to complain but not received call by customer care also no answer on mail.

My id - dharachokshi
Area - maninagar, ahmedabad, gujarat.
Contact no - [protected]
Mail - [protected]@yahoo.co.in

Please solve my problems as early as possible.
I have already mail to customer support mail id but not getting any response.
Very bad service.

I have given cheque to life style networks ltd. And that is passed on 17th january 2019 but from that day internet is not working for 10days. After 10 days it is working ok. But now again from 16th february to till date 20/02/2019 internet is not working.

Resolve this issue as early as possible

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Address: Ahmedabad, Gujarat, 380015

Hi all, if you are new to ahmedabad please do not apply for spidigo internet. They have such internet which only works at their office.
Message, email, on web complain landline nothing is working all of them are either keep you on waiting list or nither get complain registered. So please do not get your self fool in such service and company.
Considering i have one plan goin with them and no responec i’m been forced to apply for other internet provider considering my 4month money waste.

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Address: Ahmedabad, Gujarat, 380050

I have tried to login my spidigo account but I am unable to login. On dated 16.02.19 I received message regarding password change as last five digit of registered mobile no as spidigo website is under upgradation.
I had tried as per message received but still unable to connect the network or login.
I had tried to get contact with customer care No. [protected] or email at [protected]@spidigo.com from last 2 days but no one response satisfactory.

Problem still persists...No one respond properly...I am totally dissatisfied with spidigo service.

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Address: Ahmedabad, Gujarat, 380051

Since yesterady we are not able to login in internet, some error pop up. Error photo attached
Lot of try to call customer service [protected] and related person but no response. Very bad service by spidigo.
Client no h66004
Date of incident-16.02.2019

Purchase a plan of plan376-50mbps-ul-12m dated 30.09.2018

Required urgent support to start it.

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Address: Ahmedabad, Gujarat, 380007

Spidigo has changed its login portal. I typed the same username and password but couldn't log in. I have been trying since 3 days. I even called on the customer care number but i had to hold the call for 2 min and so i hung up. This has happened twice before. Every 2 weeks something happens to the internet and i don't get reply from mail or help line numbers. I am not even able to open spidigo's website. Their service has been continuously degrading.
This is really the worst internet provider in ahmedabad

Feb 22, 2019

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat, 380063

Website: www.spidigo.com

Since 15th february'19 late night, my internet is disconnected. Whenever i tried to login with my user id :- harshpatela1803 with password, it shows either check your credentials or shows username and password is incorrect (There is no provision of forget your password?) however we never changed our pass word.
Customer care is always shows waiting number in two digits and automatically disconnect after 2 minutes of waiting.

Company is not taking any care of their customer. We have paid 18 months prepaid charges in nov'2018.
Request you to do something against company.

Thanks and best regards,
Naresh patel

SPiDiGO customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by Naresh Patell Sir, Complaint not resolved yet.

Feb 20, 2019

Updated by Naresh Patell No action has taken yet by spidigo, complaint is still pending...

Feb 20, 2019

Updated by Naresh Patell My user ID is harshpatela1803

Feb 21, 2019

Updated by Naresh Patell Sir, My complaint is not resolved yet, no response from Spidigo..

Feb 25, 2019

Updated by Naresh Patell Sir,
Since 15th Feb'2019, my complaint has not yet been resolved. Please help me to refund my paid subscription money. Company has not connection mode in any ways.

Regards,
Naresh Patel
My user ID is harshpatela1803

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A

amul h calcuttawala

from Ahmedabad, Gujarat

Feb 19, 2019

My user ID is anul75. My broadband service not working since four days.

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Address: 380013

Spidigo has changed its login portal. I typed the same username and password but couldn't log in. I have been trying since 3 days. I even called on the customer care number but i had to hold the call for 2 min and so i hung up. This has happened twice before. Every 2 weeks something happens to the internet and i don't get reply from mail or help line numbers. I am not even able to open spidigo's website. Their service has been continuously degrading.
This is really the worst internet provider in ahmedabad...
Complaint comments read comments complaint category internet services

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Spidigo has changed its login portal. I typed the same username and password but couldn't log in. I have been trying since 3 days. I even called on the customer care number but i had to hold the call for 2 min and so i hung up. This has happened twice before. Every 2 weeks something happens to the internet and i don't get reply from mail or help line numbers. I am not even able to open spidigo's website. Their service has been continuously degrading.
This is really the worst internet provider in ahmedabad.

SPiDiGO customer support has been notified about the posted complaint.

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Address: Ahmedabad, Gujarat, 380058

Spidigo has changed its login portal. I typed the same username and password but couldn't log in. I have been trying since 3 days. I even called on the customer care number but i had to hold the call for 2 min and so i hung up. This has happened twice before. Every 2 weeks something happens to the internet and i don't get reply from mail or help line numbers. I am not even able to open spidigo's website. Their service has been continuously degrading.
This is really the worst internet provider in ahmedabad.

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Address: Surat, Gujarat, 395010

From last 1 month internet is not working properl, many times speed become low. Regarding this problem i try to connect call to coustomer care and after 37 call they finally received my 38'th call but that person not talking with me properly and he ended the call without solving the problem so i want to tell u that is this your service?? For your coustomer, nd here more few coustomer at my society, they also trying to connect the call to resolve poor internet connection but response feedback is bad... So i request you please solve this problem as soon as possible and one advise to your staff that be polite with your customer. I think government employee nd service are good as your comapany. Feedback for service and internet is zero...

SPiDiGO Complaints & Reviews

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SPiDiGO reviews & complaints page 11

login and connectivity issues

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unable to login

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I can not log in

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login issue since last friday

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complaint done but not resolving since 5 days

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worst internet service

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broadband connection not working - no response on my complaints

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internet access services

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worst internet company net disconnected and no reply

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not working internet

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very bad internet connection not working

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spidigo supportless down internet

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login issue

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not able to login since 16.02.2019

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login page ask feed the correct credentials

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internet connection lost since last 3 days

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internet not working since last 3days

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internet login

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login portal

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low speed and complaint number regards

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