SPiDiGO Complaints & Reviews

Spidigo has the worst service I have ever got, this started with my installation. - the salesmen told me that it will be installed in 5 days. But it actually took 25-30 days in my installation, for that I have to constantly call the customer care, I visited the customer care 3-4 times, there behaviour and responses were the worst. -secondly, my plan was of 1mbps, the company first gave me USED DEVICE and that too not of 1mbps. This...

Even my internet device was switch off showing I use Internet on that specific day and time. On 15th sep 2015 I have used internet only for 1 hour in morning while in my acc it showing I used it till 3pm. I mailed to Spidigo for the same but not got any response. My User Id is ankit.84 in Spidigo...

At the time of renewal I was getting continues call from customer care executive priyanka madam as well as palak patel but at that time I was thinking for my home shifting. So I had decided to take new connection at my new home. But mr. Palak patel had told me that dont worry right now you renew your plan I will do your shifting without any charges. Right now when I called for the shifting procedure every day saying that I will come tomorrow...

Hi All, Complaint Against SpidiGO Sales Executive Daxit Patel (+91 [protected]) CAF No : A 525278. I have raised request for new connection on 02 Sep 2015 and sales executive (Daxit Patel) visited my home on 03 Sep 2015 and informed that connection is possible at my home. I have clearly asked him and he clearly told that connection is possible.so, I paid the amount to him. After when i calling him they are not pickup the call. Really SPidiGo...

Very bad service I m not satisfaction for this type of behavior by ur agents and sales department n wrong commitment given by him daily last 15 days..no important for customers value and respect and no give priority for customer satisfaction.. They need his target nothing more...froud company and agnet.....

Dear sir/ madam, This is with reference to Spidigo internet connection which I had taken on my name prabodh pandey mobile no [protected] Mac add: C4:6E:1F:38:AC:BE Account no: H39345 Dated[protected] As 3 to 4 days after connection till date I am not getting connectivity As in usual practice after WiFi login I get pop up for username sign in but now after getting WiFi login iam not getting any username pop-up from Spidigo username...

Hi All, Complaint Against SpidiGO Sales Executive Jigar Panchal (+91 [protected]) CAF No : A 551430 I have raised request for new connection on 06 Sep 2015 and sales executive (Jigar Panchal) visited my home on 07 Sep 2015 and informed that connection is possible at my home. I have clearly asked him that before you one executive (Bipinbhai) already visited my home before 1 and half month and he clearly told that connection is...

Hi I m Harsh dalal my id is paragdalal From last 3days my internet is not working I don't know what is the problem and why you people are not resolving my complaint yesterday I call to customer care they registered my complaint but they are not solving my complaint so what is your problem kindly solve my complaint as soon as coz this problem persists from last 3days so what should I hv to do Contact no-[protected]...

I have opted for broadband services from Spidigo and it is not been even a month I have no Internet service for the past 15 days. A series of complaint have been filed on [protected] and the problems still exist the solve issues for a couple of hours and he Internet stops working [protected]@spidigo.com emails sent which as per Spidigo customers service is viewed by Senior management have no response to the complaints we need the money refunded...

350 characters aren't enough to describe this company's sheer lack of consideration towards customers and the arrogance of their executives. 1. Volatility in speed 2. No connection whatsoever 3. NEVER RECEIVING A CALL FROM THE TECH TEAM 4. Lack of response from higher authorities These are some common problems I regularly face....

I have broadband account with Spidigo. Since 18th Aug 2015, it is not working and repeated calling at the customer care (Trouble ticket no is:[protected]. I have been informed the some person with name P.Chauhan, will call me and rectify the issue and as of now no one has got back to me, regarding the issue. No affirmative actions taken by Spidigo till now. I pay for the services that I am not availed and as per the customer service...

I have spoken to the customer care for new connections in Ahmedabad (makarba). Within a stipulated time their executive has come and collected cheque of INR 7400 for broadband connection. Within few weeks of getting connection, I have started facing problem in their services, no internet connection, no service, poor customer care. I have lodged a complaint to the SPidigo customer care 6 times till now last 3 complaint no.[protected],[protected],...

Once again internet stop working since last 2 days. After 7th august complaint and and its solution after whole week once again spidigo goes out of control. I register complaint 2 days ago ( i did not have complaint no.) CC says now its working and complaint close. Same day stop working again . Again yesterday i logged complaint no:[protected] CC says problem is resolved check and complaint close. But it is not working that time...

Spidigo... Welll I have no doubt that this has to be the worst internet provider in India. Fun Starts right at the time you connect with them for a new connection - Just call them for query, and they will call you 15 times and a person will be ready sitting on his bike to come to you and connect the money. Just like a monkey near a temple will snatch your food :P .I have a 2 MBPS plan, for which I paid Rs. 7250 in advance. They will say your...

ID - bagajjar I am using Spidigo net from last 8 months. I have worst experience with this company. I have registered a complain on 10th August but they delete the same from their system. Again I complained on 11th. I have called appx 50 times to the customer care. But every time they said technical team will call you and resolve it. But I didn't got any call in last 6 days. No one taking care for the issues. Worst service.. Till date...

This is regarding my said complaint no:[protected] today. Complaint registered after experiencing poor connectivity of Internet for more than a week Till this evening when the status at our end is as it, we contacted at 66199999, found that complaint is closed by field technician Mr. Anil Parmar. We fail to understand that we have neither recd call nor visited by field person & complaint is closed !!! Also there is no call from said call...

My speedigo id is patelhimalay I registered more than seven times for my Internet connection problem of wiring and router in spidigo customer care and they told thair technical team will call you. But they directly closed my complaints without knowing my problem solved or not even they never called me. I lost my money on calling and taking connection of spidigo but still i did not get any result from spidigo....

Hello, I have spidigo connection since last 4 year. From this January 2015. I have updated my plan from 512 kbps Unlimited to 2 mbps. I was happy with service till the time i have 512 kbps plan. But after updating my internet plan, I found really really worst service. I never get proper speed. Either If get upload speed then I don't get download speed or If get download speed then i don't get upload speed. (Speed down is more then 75%....

I was using the spidigo connection for last 2 years. Last month I renewed the connection with upgradation but soon my connection stopped working. I contacted several times with spidigo Ahmedabad but they did not resolve my issue even today. What should I do if they don't respond?...

I have registered complain on 2 Aug and till now not solved. My internet is not connected and my work is also stopped because of this. Every time I call then and they told engineer will come . So please help me out this as I wanted to terminate connection and want my refund ... Complaint Ticket No :[protected]...