Spidigo — Cheating and Fraud

Address:

Ahmedabad, Gujarat

The representative called Vivek (+91 [protected]) visited us after an enquiry call on company's number. He took all the installation charges and 1 month subscription in advance and commiting connection in 2 days. I had very important international video calls hence i told him prior i need within 2 days anyhow or i dont want because i will loose on my important business video calls scheduled on 3rd and 4th day. He promised and then its been 5 days and still he is making excuse that installation wire is not in stock. He again committed on 4th day that 5th day it will be done anyhow. But again on 5th day he is saying that will be done tomorrow. Tomorrow never comes for this company. Call centre of company says we say 7 days but if our executive has given commitment he will fulfill so talk to him. Whereas executive isnt helpful or fulfulling his commitment. I am being cheated by taking money in advance by committing false things. I have been very patient. I will take this matter very seriously. The company should know that i am loosing on a very big amount due to my video call deal isnt happning. Midnight i have no facility also to go to any cafe and do it. Take this matter into consideration. Would suggest all the people in ahmedabad to opt for other broadband connections and not Spidigo AT ALL. Specially do not pay such long subscriptions of 6-12 months as once you pay then they dont care at all. I am going to file a complaint everywhere possible and take this matter at highest level possible. They should understand that only refund is not the last option they will have to compensate me as well.