Spidigo — Connection Not Provided & asking additional charge

Address:	Gandhinagar, Gujarat, 382424
Website:	SpiDiGo Broadband

I have given cheque ( ICICI Bank – 779027 ) for Rs. 7000.00 against plan REV-POWER[protected]UL-15M on 01.12.2015 vide CAF No. A 554045 to sales executive Mr. Hemang Shukla ( [protected] ) after discussion with his manager Mr. Prashant ( [protected] ) cheque is cleared in Spidigo account already . They had promised to provide the connection within a week but ( after 22 days ) till date connection not provided also they are not picking my phone . Now they are asking additional charge of Rs. 500/1000 which was not mentioned in plan as well as on the website also not cleared to me at the time of discussion .