Spidigo — refund of rs 7670

Address:NR JAIHIND CHAR RASTA MANINAGAR, Ahmedabad, Gujarat, 380008

We are regular customer since long.

It had been informed to us that the 50mbps connection is available and for the said explained connection we paid rs. 7670/ wide cq no 195461 dtd[protected].

Till date we had not been provided with the said facility and not getting satisfactory reply.

We therefore forced to approach your bodakdev office for the refund of the said amount on 10th january 2019.

We had been assured for the refund and guided to provide the details for neft.

We provided the details on 12th january 2019.
The details is as under

Bank - bank of india
Ifsc - bkid0002027
Sb a/c - [protected]
Micr[protected]

Till date we have not received the refund in spite of continuous reminders on mail. We are not getting any reply from the spidigo.

Kindly help to resolve the issue
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Comments

I have get connection November-2018, till that I have connection problem every day alternate day.
My internet is not working since last week. I tried all customer care numbers but i didnt get any respones. Still I'm suffering and internet is not working. User name : bhavin94
User id - optomatrix
Broadband not working for the last 1 week
Customer care department never picks up the call
No one responds
I am having poor connection since one month and now i cant even login to my accounnt.
i have tried to call customer service but no one is taking the call.
my net is not steady at all i cant rely on this for my work.
spidigo dissapointed me much. action should be taken asap.
From last 15 days my internet is down, i have tried to reach their complaint number but didn't hear a thing from them. IVR keeps me waiting and utlimately disconnect call telling all executives are busy. That's ridiculous i called like 100 times but i didnt they just dont reply.

I want full refund;

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