[Resolved]  Srj Sales - Olx — unethical seller

Address:Pune, Maharashtra

This is regarding srj sales who primarily deals with fuel pumps in olx and amazon. I initially ordered a fuel pump for zmr with hr auto, i paid my delivery charges upfront but i wasn't getting any response from them, feeling cheated i contacted srj for fuel pump and he asked me to pay 300₹. By the time i paid the amount hr auto responded and provided me the tracking number. Now, i explained srj about the situation immediately and he promised to repay 300₹. Since one month he did not respond to my call or sms. Just think how he'll behave if you claim warranty for your fuel pump. Avoid this guy because he's unethical to the core.
+2 photos
Was this information helpful?
No (1)
Yes (0)
Complaint marked as Resolved 
OLX India customer support has been notified about the posted complaint.
Feb 20, 2019
Updated by Madhur Shankar
Posting the payment screenshot. You shall see that there's only a 20 min gap in between.. No one could have anything other than a genuine reason for cancelling an order within 20 minutes. If I were him, I would have refunded the money.

He's also pestering me to remove the post and it is causing mental agony for me.

Complaint comments 

Comments

One cannot find a seller like srj, who is so honest and values the customer so much.
Madhur Shankar's [Complaint's author] reply, Feb 20, 2019
I guess you are his friend or family member...
srj sales are best.
This is false complaint and the author is at fault he cancelled order for no reason
[email protected]'s reply, Feb 20, 2019
i'm agrred with you sir
Madhur Shankar's [Complaint's author] reply, Feb 20, 2019
Your review is false and fake... Can't you see the proofs attached... You are his friend or relative... Mr. Srj instead of putting these many efforts in crooked path you could have been honest... That would have solved the issue...
[email protected]'s reply, Feb 21, 2019
Mr. Madhur Shankar please see my pictures in my post.
the guy is ready to refund hou but you are playing games with genuine seller.

You are at fault he has already told you your refund will be done i[censored] cancel it .

so remove it and your issue is solved.

don't torture anyone boss madhur shankar
THIS GUY MADHUR SHANKAR IS A CHEAP AND STINGY FELLOW.
Hes at fault and blaming the good seller and disclosing his details
Madhur Shankar's [Complaint's author] reply, Feb 20, 2019
😂😂😂4 reviews in just one day... That deliberately shows these reviews are cooked up... SRJ is a crooked fellow to hold someone's hard earned money for no reason...
naresh.nari's reply, Feb 20, 2019
cant u see this guys repo .we are his customers from 3 to 4 years a good human being as well as products
all his customers are happpy ur a fake person and with purpose disclosing honest persons details .also u were cheated by hr auto as per ur complaint
u even gave got problem with STRAY DOGS ur truly a wrong person .

Thanks
Madhur Shankar's [Complaint's author] reply, Feb 20, 2019
Mr Srj, Don't hide under the blanket of fake account... I know this post is yours... You've also used the word 'stray dog' on me. please refer attached sms... Behave yourself... Post in your account. we'll discuss.. upon our discussion people will come to know your true colour...
SRJ sales proprietor behavior is too good and politely. He talks like a gentleman. when Im facing a problem with my bike fuel tank he assured me everytime via ph calls and sms also with every update of the bike spare parts.(attachment included)please see the attachments. He is a reliable guy. Secondly THIS GUY MADHUR SHANKAR IS A CHEAP AND STINGY FELLOW. He is at fault and blaming the good seller and disclosing his details.

And last I want to say SRJ is the best, reliable, trusty and honest guy.

Madhur Shankar's [Complaint's author] reply, Feb 22, 2019
Again, these are all false reviews... No one can digest if their money goes away just like that... If you call me stingy then what would you call that "cheat SRJ" .. You saw the proofs right??? Why is he holding my money which he promised to give??? I know you all are his friends and not his customers... Ask you friend to refund my money... Again a cheap act by SRJ...
Boss madhur shankar my name is NARESH.
mind your language ur a cheap person .
look at u
u dont pay loans u blame company i[censored] dont lay loans how can u make a living by feeling that you are so cheap and bllaming a good person.

we are his customers and using their products u call him he will talk to u n reply u gently and solve your other bike issues also.

YOU SHOULD APOLOGISE TO HIM YOU STINGY
cheap FELLOW
Madhur Shankar's [Complaint's author] reply, Feb 22, 2019
You mind your language.. I incur the loss who are you to ask me apologize him.. You can shamelessly back up your friend but you have no rights to throw remarks on me... Shutand get lost... You friend SRJ is stingy and cheap fellow who is making his life by procuring someone else's money... And you are even cheap who wants to backup a cheater... I know you people are doing this to increase the star rating... You can do some cheap job instead of being like this...
The person making this complaint is fake, as I have been dealing with SRJ sales for past couple of years and they are the best in their field. They are providing genuine product at a very reasonable price
Madhur Shankar's [Complaint's author] reply, Feb 24, 2019
How much did he pay you for posting your review? I see a lot of reviews about SRJ after me posting a critic. I don't see any reviews in internet why is that so? It's very deliberate that you are backing him.

SRJ knows about my post but still avoiding to discuss here but only wants to discuss in backdoor through sms. Mr. Srj why do you want to hide in someone else's post.. He fears... If he's discussing here his true colour will be exposed...
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.
Madhur Shankar's [Complaint's author] reply, Mar 1, 2019
Thank you very much... Will send out a mail before end of today...?
Madhur Shankar's [Complaint's author] reply, Mar 1, 2019
please ignore the question mark... I will send all the details I have

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4696
    Pending
    946
    Resolved
    2579
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information