Srm Transports — Our complaint not attended to | |||
We have travelled from Velankanni to Bangalore by your bus regn KA51A8907 ON 24TH NIGHT (seat no. L5&L6) but this bus was impounded by traffic police department en-route at Karaikal after about 40 km from Velankanni due to permit not being in possession of the driver. After waiting upto midnight at police station with my wife, we had to hire a taxi to reach back Bangalore. We have sent you a mail on this to which received a reply that our complaint has been forwarded to your Bangalore office. After that nothing has happened. This is not fair and we do not expect such casual handling of customer complaints from a reputed transport company like yours. Kindly respond to my mail and reimburse the charges immediately failing which I have no alternative except to move to court for justice. Abbey Philip/[protected]/[protected]@rediffmail.com Was this information helpful? | |||
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SRM Transports customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Booked on 28 September morning 9.00 am and payed through citrus pay ...but no seat was alloted for me and once again I paid ..
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+91 44 4390 7059
No-3, Veerasamy Street, West Mambalam, Chennai, Tamil Nadu, India - 600033
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