SRS Cinemas — not providing normal drinking water


I went for movie "meter gul batti chalu" on 21 sept 2018 with my family, during the interval i searched for drinking water for my mother. And when i asked the staff for providing me the normal drinking water they forced me to buy the water bottle.
I want to register a complanit againt them, why these cineams are not providing the normal drinking water why we should buy all this.
Plz help me regarding the same issue and also tell me how to submit a complaint against them so that we all middle class people doesnot force to buy these free of cost things.
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    Lucknow, Uttar Pradeshlucknow
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