SRS Cinemas — online booking

I had done online booking for srs cinema patiala for show 12:00 of 4th oct 17. Transaction has been done from my account but i did not get any reply of ticket booking confirmation. All i get was a message of "in process booking". After that i dont get any message nor mail. Then i had to go to counter and buyed ticket on cash.. Will the money be refunded or not???
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Complaint comments 


This is not done srs muktsar... U r cheating on the customers ...what if no one wants to eat your popcorns...the original rate of movie tickets is 150 and you are unnecessarily u rs. 50 for popcorns ...this is totally wrong ...hope you take this matter seriously

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