SRS Travels — criminal offence by srs travels poc - bommasandra

Address:

1st Floor, BT Narayanappa Building, Hosur Main Road, Annekal Taluk, Bangalore, Bommasandra Industrial Area, Bengaluru, 560099

I had an very critical occasion for which i made a travel booking through srs travels., i have made couple of travels even before. This time i had experienced a worst occasion which made me to strongly avoid srss travels in any of my future travel.

My pick up location was at bommasandra and i was given. A tracking link which showed madiwala for hours with lots of doubt i rang up each of the phone numbers displayed in the message none was reachable and last try made near audi show room at electronic city which is 5 mins from bommasandra at that time the idiot appointed at bommasandra says the bus is here come and board in an awkward language. When i reached srs he says “tamil uh...” bus poi 2 mins sachi go and catch. I was not able to scold him and i rushed to next stop at hosur which is 20+ km from bommasandra.

The mental pressure which i had till i reach bommasandra was really bad. The driver told we were asked to leave by that poc stating that he told i have already left is it a game to play with customers.

Also for your information he have misused someone’s place of birth and language which is punishable offence (Tamil uh...)

Date of occurrence - aug 22, 2019
Time - 11:00 pm
Pnr:31186947
Vehicle number:ka 42 9256
Phone number of the #-‭[protected]‬

I expect some senior person from srs to intervene and sort out this issue i have already escalated this with paytm to remove you name from their list and awaiting for the public grievance team to generate complaint number to use with redbus, abhibus., etc to remove your details.

Hope you take necessary action before that., as you know linguistic discrimination is punishable offence and don’t want srs to save him.

Spoke with niteesh (‭[protected]‬) who is from admin department as per his conversation he confirmed that i would receive an update.