ST Courier Complaints & Reviews

I had a very bad experience today. My AWB no is [protected]. It was marked as out for delivery around 3.30 pm and when I checked around 7pm they said they will definitely deliver before end of the day. No attempt to deliver and no phone calls were made by delivery executive on delivery side. At 8:15 they have marked as un delivered and did not attend even one phone call after that. It is highly important courier and need to reach atleast by tomorrow morning. No proper customer care contact number also. Feeling helpless.

We send priority courier yesterday still it's not receive noone response ...we mentioned medical emergency but no response very very worst there is no right person to resolve the complaint...you do the business like this means..you have get good output ...finally your staff sir in your office without work ...your staff not qualify for customer service ... totally i have very bad experience with ST courier...please stop ur courier business and do some other business this not suit for you and your staff very irresponsible staff ...no one have capable to work in your office ...if im not receive the medicine in right time I'm going to consumer court ...

My friend booked one parcel from Chennai, Thuraipakkam branch on 29/01/2023 to coimbatore. But still now didn't get my parcel. I just called coimbatore head office to know about status of parcel they told that still your parcel didn't get booked and updated, so they asked to call Chennai head office. I called to chennai head office they told your didn't receive to head office. From booked branch of (thuraipakkam) to chennai head office still parcel didnt went. Please kindly update as soon as possible. I want know my parcel it's in safe or not and current location. I want my parcel on before Monday.This is the Consignment number [protected]. WORTH OF PARCEL IS 15000RS.

Sender name- Shahid Irfan
Address- 300/1 ECR road kottivakkam
Chennai -600041
Phone number-[protected]

Receiver name- Dhana
Address- Sarojini textile sugi garden
Shanthi gear school
Coimbatore-641016
Phone number-[protected], [protected]

Consignment number [protected] not delivered

Hi Everyone,
I sent one product on 24th Jan 2023 to Authoor Tuticorin district (628151). Still that product not yet deliver. This is the priority item for kid. We called them, but they are not respond properly.
This is the 5th time the product not yet deliver on-time to my native home. It takes more than 1 week to deliver the product from the actual delivery date. Even if we ask that particular courier shop they are not respond properly and being very rude, and they said to us that you complaint to anyone. The home is nearly 3 to 4 Km from the courier shop. Kindly take the necessary action for this ASAP.
Cosignment Number: [protected].

I didn't receive my parcel but delivery updated after I seen that update I go to your avk branch for get details but your exicutive behave very roud

The parcel sent on the 17th has not yet arrived at me, Come to the branch in KOYAMBEDU but why didn't I come from there? But there is no branch in koyambedu, If you call the cell phone at the branch at KOYAMBEDU, he says there is no one to deliver now so you are something else, What are you doing then the courier service"This is my tracking ID [protected]"

Hello sir,
My tracking I'd -[protected]
And it's been 5 days ago but it doesn't respond any information about my order... please check my order wheather it's been transit or not

My I pad parcel sent by service centre shopkeeper through ST courier special service from chennai to Gurusamypalayam(Rasipuram) . Because special service is taking special care on product delivery. But there is no special care on my product because my I pad damaged and the display broken in the moment. I want compensation of the product. I changed my display recently . I send before and after photos of my product

Hi team,

i haven't received my product even after 4 days of departure.
top of that there is no responce from them

Hello sir/madam,
I'm Priya from Pollachi. I am supposed to receive a courier from chennai to pollachi on 04/01/23. But still I haven't received it yet. Tracking no: [protected]. I have contacted the avinashi coimbatore hub centre and pollach, bit still no response from them. Please do check with the St courier service and try to send the parcel. I have been checking till date 19/01/23, but no response from them.

Thanking you,
Priya
Ph:[protected]

Hello sir/madam,
I'm Priya from Pollachi. I am supposed to receive a courier on 04/01/23. But still I haven't received it yet. Tracking no: [protected]. Please do check with the St courier service and try to send the parcel. I have been checking till date 19/01/23, but no response from them.

Thanking you,
Priya
Ph:[protected]

CONSIGNMENT NUMBER - [protected]

Hi I have got some parcel from ST COURIER they supposed to deliver to my home address instead they have asked us to collect from kollapuram office. But when I track my parcel online it shows parcel was delivered which is they have not done. Please take action against them we have also requested them to give it to home address they have straight away refused.

Worst service, I never seen this kind of pathetic service. 21 days still package not delivered.

Doc no: [protected] on[protected] parcel was booked in the name of N.Subathra
NO 5/30 saraswathipuram 2nd street,
chromepet, chennai - 600044
contact no: [protected]
On status it is showing delivered but it was not delivered and i haven't receive any call from any delivery person. I am trying for past two days with your chromepet and tambaram office, but they are saying daily it will be delivered today, but it is not. so helep me tracking the parcel as delivery as soon as possible. I am ready to collect directly in chromepet office too by sending my person.

This is regarding the Consignment number [protected]. The driver reached me yesterday and I told him a clear direction of address, he said he will come to the location and call me but after that he updated as address not clear and not picking my call. Given below the screenshot. I have tried to reach several customer care number and none of them is picking up or saying wrong number. The courier is of high value and such a irresponsible behavior...

I have sent one document through ST courier on 6th, January, 2023. But, It is not yet delivered to the receiver side. There is no information available in the ST courier tracking system as well. I have contacted the ST office, They have mentioned that the consignment was missing and searching on it. I am waiting for last 2 days but there is no proper response from them.

Consignment Number : [protected]

I have attached the receipt as well along with this complaint. I have sent an important document that needs be reached on time. but now, the document itself was missed by the ST courier. Please respond this complaint asap and provide immediate solution.

Hi
i am a resident in melmaruvathur, booked an order from trichy on 5th jan 2023, they sent the package on the same day 5th jan 2023. it has reached our place on 6th jan 2023. and out for delivery.

your members called for it the next day 07.01.2023, its kind of acceptable. but whenever any parcel comes through your courier service, most of the time, people here ask us whether we are coming to get our own parcel.

also even after conveying we couldn't they hadn't brought us the package. when we ask about it later in the evening they blame us saying, that's why we asked you to come and get the parcel.

its unfair to blame your customers to come and get the parcel.

on 08.01.2023 i called again in the morning, and they say the same excuse and blame us for not coming to get the parcel.

your team says there is temple crowd as excuse. there is a special way(mahatma gandhi road) near the temple to medical hospital in melmaruvathur that crosses our area where buses and ambulances are in mobile.

your team in this area is always delaying to deliver the package and not giving customers their respect. no couriers other than st courier have asked us to come and get the package. your services do that more often.

i have attached the image of my shipment status which is still in transit.

please look to the concern and make any remedies.

I am staying in Perundurai, Erode Dt. Yesterday I sent a document to Salem Steel Plant, Salem through ST COURIER (waybill no) [protected]. Still now my document not yet delivered. This looks very bad and funny. Why people selecting courier services means we wants fastest delivery. That's why we are paying more money. I hope you will give me positive feedback.

My AWB no.[protected], courier person didn't called to me but they returned my parcel.I need my parcel please deliver to my address as soon as possible.