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ST Courier Complaints & Reviews

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Updated: Aug 18, 2026
Complaints 1506
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104
Unresolved
1402
Bad 😕 It seems that ST Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ST Courier reviews & complaints page 12

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A
ARUNA SURESH KUMAR
May 14, 2023
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AW. # [protected] Status out for delivery for the past two days and not delivered sofar.
Tries to contact the mob # indicated therein but no response.
It is an important document and to be delivered at once.
Aruna Suresh Kumar
Chennai
Mob # [protected]
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    A
    Aravinth42
    May 14, 2023
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    Address: Contact no.919363087660. Door no.G1 unique pearl apartment amar nagar, tamparam sanatorium tamparam 600047

    I will check the courier tracking status.mention in no such a door number (may 13/4:18pm) i try to call in many times call not attending. I will search to Google map Tambaram Sanatorium St courier office that location no courier office.then toady morning 11 am (may 14 )go to the west Tambaram courier office.. closed in the online mentioned in Sunday is working day ..very poor maintained at courier.how to contact the courier office
    My courier number is([protected])
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      S
      Saravanan Krishnamoorthy N
      from Chennai, Tamil Nadu
      May 13, 2023
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      Address: Avadi Chennai.

      Document cover booked at Avadi on 11/05/2023 (AWB no: [protected]) Chennai TNagar took two days and did not deliver on time but they are arguing with the customer and are being indifferent. Guindy and The Nagar staff.
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        K
        kathirylg
        May 11, 2023
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        The order is not delivered on time, though the order status is "Out for delivery" for the last 4 days. I have tried phone call many times but no one is responding from ST Courier. I feel this is very worst service in ST Courier. I am still waiting to receive the product, it's almost 4 days the order is "OUT FOR DELIVERY"
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          V
          Vimalvkj
          from Vellore, Tamil Nadu
          May 9, 2023
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          Address: No 2 A, 5 th street,C sector,, V.G.rao nagar, Katpadi.

          [protected] the parcel books on 6.5.23 this comes at katpadi center on 8.5.23 but till now I m nt get it...i ask him...worst responds...service s nt good...
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            P
            Poovizhikannan
            May 9, 2023
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            I sent a package to BIC cello India, Mumbai (from Tirupur)on 5th May 2023 . They charged ₹200 and assured me that the package will be delivered by 8th May 2023 morning. But it's 9 th May 2023 evening (3.00pm) and still the package isn't delivered. Poor experience with ST courier .( Not following the commitment)
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              P
              Palanisamy Rajamanickam
              May 8, 2023
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              Address: Andipalayam Tiruchengode Namakkal

              Parcel booking number [protected], The parcel was not delivered to the recipient address and did not go to the sender address, courier partner not respond please give me my parcel
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                R
                Rags_r
                from Chennai, Tamil Nadu
                May 8, 2023
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                Address: Nileshwaram, Kasargod District, Kerala

                I booked a saree from Salem on 29th April and they sent the item through Salem ST courier, the item reached Nileshawaram Branch on may 2nd. i didnt receive any call from them and updated the status as unable to connect with me through phone, when i enquired with the Nileshwaram Branch, i got a response that i need to pick up the item from The NILESHWARAM BRANCH, and they wont deliver the item to the mentioned delivery address. Salem St courier branch raised complaint against Nileshwara branch but still they have rejected to deliver the item and sent it to Ernakulam Branch. Today (8th May) received a call from Ernakulam branch that, i have rejected the item and its been sent to Ernakulam Branch. Im really disappointed and stressed out because of the Nileshwaram Delivery Branch. If they cant deliver to the door step why they need to have a branch at that location.

                AWB:[protected]
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                  G
                  Gayusriram
                  May 6, 2023
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                  Address: Chennai

                  A parcel was sent to me from Nanganallur, Chennai to Mahindra world city, Chennai on 28th April. Despite being just a local transit, the parcel still is undelivered. I raised a complaint on Tuesday, 2nd May for which no action was taken till date

                  Complaint # TNMAA198704
                  Consignment number [protected]

                  I have personal emergency in receiving the parcel and the sheer negligence and irresponsibility of the courier office is causing me lot of mental stress.

                  I need the parcel to be delivered at any cost within 2 to 3 hours
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                    S
                    Shanker92
                    from Nagercoil, Tamil Nadu
                    May 3, 2023
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                    Hi

                    The subjected AWB number parcel from chennai to nagercoil is not delivered yet.

                    Courier date[protected]

                    Contact persons are rude and irresponsible. We paid for your service. Atleast consider customers are also humans and need proper progress update. ST courier office is very near to our home but still delivery is getting delayed of no reason. Appreciate if I get proper response from ST courier.

                    Thanks
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                      R
                      RAMESH V N
                      Apr 30, 2023
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                      Address: ST Courier Pvt Ltd 199, Hariyan Street C.Pallavaram, Chennai – 600 043 Tamilnadu, India

                      Atrocious attitude from your end, the tracking status shows refused by the party and undelivered but no one visited our apartment for delivery at 06.47 PM on 29/04/23 and there was no entry at the gate for your delivery person, without visiting how can it be possible.The above consignment was received at the Koyambedu hub, chennai on 28/04/23 and the status was always showing out for delivery and even on 29 th was showing the same, until the above update.I had ordered a gift from tirupathur to be given to my relative, hence this order but everything gone waste.
                      To all please avoid using this courier service .Even their customer care has no control over the hub incharge/ delivery persons.
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                        B
                        baalan94
                        from Chennai, Tamil Nadu
                        Apr 29, 2023
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                        I sent my original marriage certificate to the apostille Ministry of external affairs, but the receiver is received the package is damaged, and my certificate also damaged.

                        Date of incident: 29.04.2023
                        package sent: 27.04.2023
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                          M
                          Mhmdism
                          Apr 29, 2023
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                          Address: Thiruvarur

                          [protected] not received... Eventhough it shows OUT FOR DELIVER from 27/04/2023...after two days, now also not delivered... I am going to file a court case in consumer court if not delivered immediately.
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                            V
                            VeerashreeMathu
                            Apr 22, 2023
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                            Mango package was supposed to be delivered on April 22 when we reached regarding that the delivery person as well the thoripakam st courier person was very rude and the behaviour towards the women was worst. As it was an food package it would be spoilt if they deliver on Monday even when I said the he hung up the phone and behaved rudely
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                              B
                              browniebites
                              from Dharmapuri, Tamil Nadu
                              Apr 22, 2023
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                              We are a cloud baking small company. We sent a food product on 20 of April 2023 to Thenkasi district and we were assured that it would reach within 24 hours by ST COURIER of Manamadurai branch Tamilnadu. When we asked this[protected] mobile numbered person (so called authority of Thenkasi branch) he did not properly address our issue and he hung up the call while we were speaking. He is not answering our call then after. Still (22 of April 2023) we don't know the status of our product. Please take an immediate action regarding his irresponsible action.
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                                A
                                [email protected]
                                Apr 19, 2023
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                                Address: 4/43, Rose garden,Chinthamanipudur, Coimbatore -641103

                                ST courier
                                AWB number: [protected]
                                My address is coimbatore but the courier reached to chennai..it was very urgent parcel which I need to get within 1 day but it was almost 3 I didn't receive my parcel. When checked with ST courier service they mentioned as the courier reached to chennai.

                                Please take action or I need refund for the parcel charges
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                                  G
                                  Gd Bhanu prakash
                                  Apr 17, 2023
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                                  I ordered fish they sent to st courier but no response no proper service I think my fish died
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                                    A
                                    Anzuu
                                    from Bengaluru, Karnataka
                                    Apr 16, 2023
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                                    Courier was sent to me from Tirunelveli on 19th April 2023 and which was expected to be delivered by 12th or 13th April, but still the courier is not been delivered and when I try to call the delivery person number mentioned on the courier tracking link no proper is been given and also I tried to reach the courier hub over the mobile number mentioned on the Tracking link but they disconnected my call and no proper response.

                                    When we try to reach they are giving an irresponsible answer, I strongly recommend my family and Friends not to opt for the ST courier.
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                                      Q
                                      Qwertyxyz
                                      from Periyakulam, Tamil Nadu
                                      Apr 13, 2023
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                                      Address: Periyakulam

                                      We have couriered the order via ST courier to periyakulam (625601). Address was clearly mentioned in the courier. Due to office meeting, i couldn't respond his call. When called back, he is telling to come and collect the courier from office. This is not happening first time. Please take action on the delivery boy.
                                      Contact name and phone number of delivery person - Saravanan[protected].
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                                        A
                                        Afroseliya
                                        Apr 11, 2023
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                                        Hi, This is regarding AWB#[protected]. The order was shipped on 8th April and been told that will he delivered on 10th but its not delivered yet.. Called the courier partners n number of times and no response.
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