ST Courier Complaints & Reviews

Dear Sir/Madam,

This is with regard to my complaint on the irresponsible service of a delivery and package delivered in damage condition from Chennai to Mattupalayam of the consignment number [protected].

I have sent a parcel from Chennai to Mattupalayam on 22th October 2022 through your Kandigai- ST Courier branch. The parcel contains oneric TV and other items in its total one packages. While sending the courier I had asked about the safety to your staff and they said it will be delivered in safe condition and there will be special charges for TV, so I agreed and sent the courier.

However, the parcel got delivered and we found that the TV got fully damaged and I called up Mr. Jamees from the kandigai- branch and sent him video proof of the damaged item, but he said he is on leave and asked me to inform Ms. Pusothamman. I called her and explained the situation and also shared video proof to her. Thereafter there is no proper response from the team and they just ignore the things very lightly. Really very much upset with this pathetic service!

However I’m just looking for a proper response from your end and also looking for compensation for damaged goods.

The shipment vide tracking number [protected] has not been delivered to the receiver as yet.
However your tracking system reflects that it has been delivered.

Kindly send the POD.

I had send parcel to tirunelveli . Tracking id is [protected] . But the tracking shows the orgin and destination places are same. No one is pickup my call. I request you to take necessary action as quick as possible

I have dropped an shipment on 11-Sep-2022 from Dubai UAE to Chennai and still my package is not yet received.
I have teried to reach out several times to the regional headoffice of ST cargo at Pallavaram and there is no proper response.
They are making false promises as my promised delivery date was 25 to 30days but its been more than 50 days still my package has not been received.

Consignment no :[protected]br...

Not proper response to customer
Not proper response in phone call
Not delivery at register address

I have booked 1.5kg is courier service yesterday evening from Trichy Thilainagar to Villupuram district on 22nd of October. However the box has been shipped wrongly to pennadam instead of vaniyam palayam. Now we are unable to collect the material and is being held up now at pennadam. We haven't recived the parcel so far and nobody taking the responsibility and attending the calls too.

Photos are attached for your reference.

Contact no: [protected].

From last week its out of delivery, , but didn't receive the courier yet..
[protected] this is tracking number..

Consignment number : [protected]
I did provide my home town address but the delivery boy, not delivery he said like can't delivery to my home address you can come to the ST courier office the get your order.
I can't go for much longer, I need to delivery to my address

Our dealer booked a courier (medicine parcel) on Saturday. As sunday was holiday i called the namakkal office on Monday morning and when asked about the parcel, no correct answer was given. I waited till monday night. No response yet. When called on Tuesday morning, the delivery person contacted me and said that he will deliver at 3pm. the time passed and when asked, again he postponed to 4 pm and it repeated. Then he asked me to contact one mobile number which he gave and it was later found that it was franchise owner's. He came up with rain reason and diwali time reason and so he couldn't deliver at time. I came to know that the delivery person was prioritised to complete medical hospital/college and collector office deliveries through him only. Why they are giving priority to those while we wait for days & hours for proper delivery. If so much of works is pending from their side why they are hesitating to deploy man power..
Finally i went to their office and picked up on Tuesday night.
My courier was medicine parcel and it should be cold stored. Literally my parcel was late and the franchise manager didnt understand our situation and was lethargy.

My parcel went waste as it took 3 whole days(2 whole working days) and the reason was ST courier, Namakkal.

I will strongly suggest all my dealers to change from ST courier to other delivery partners by saying this example due to worst service.

As my courier received at Bangalore hub on Saturday morning, it's been 4 days and 2 working days over in it. Still i didn't get my courier or any confirmation regarding my delivery. I tried calling all numbers available in goggle but no one is giving a proper response. First of all they are not picking the call after n no of calls they are giving useless answer without asking order details. Literally felt bad. I need my courier immediately. It is very important for me where i need to handover yesterday, but still i didn't get that even.

C.no - [protected]
Still not received and not able to track the courier status.

I didnt recieve my courier.
adress not found.
Marthalli, Pr layout, Sri krishna sai pg, 560037
my contact no-[protected]

On[protected] couriered from chengam to Bangalore.it has to deliver on 13 or 14, but today[protected] still it's not delivered.Regarding the same i enquired at madiwala hub, they are saying the delivery boy is on leave.since last 3 days he is on leave, can't you guys do any alternative? How you guys are dependent on only one Delivery boy?This is really worst.The response from the madiwala hub lady is too worser and hard.

The...

Without any reasons returning my document to origin. My consignment number [protected]. For 3days it is in out for delivery status. Now changed to RTO status. The people at St courier office are playing with our documents

I send a materials and my personal belonging in ST cargo from dammam to tamilnadu. the delivery time will take around 8 months and also 3 items missing in my shipment. i call so many times but no one respond my call. very worst service. i suggest don't send any parcel in ST cargo. they stole our materials.

I have ordered medical products on 23.09.2022. I didn't receive product. The courier person from Kallakurchi has given the product to some other person . This is my dispatch number [protected]. Kindly reslove this issue as soon as possible

On Aug 23, 2022, I placed an order in the Viha online and it has been shipped through ST courier. On 27th Aug 2022, it reached the ST courier office located in Anthiyur, TN which is far away from my shipping address. A person from the ST courier office called and informed me that he/she will send the parcel to a shop which is located near my location so that I can go and collect it there.
It's been a month, but, Still, I did not receive my parcel. When I ask the shop owner, he said he haven't received any parcel with my name.
When I contacted the person from ST courier, he/she told me that they have sent the parcel to the shop by bus. For the past 1 week, his/her phone was switched off and I'm left with no clue.
I have attached the screenshots of the order placed, delivery status, and POD image for your reference
Please consider this serious and kindly deliver my parcel ASAP or initiate a refund amount of 1133.99.

I had sent a courier under priority but the person sent it under normal delivery.I haven’t received it till now.I had contacted the delivery agent and scolded them and they went to police.Wait is the solution for this issue.

Booked my cargo from uae(dubai deira head branch) to india(mumbai)on the timing basis of 20 25 days.But allahumdulliah got recieved my parcel with in 18days charges are also normal.They charged 8aed per kilo for my 35kg parcel and there packing and making all of items safely made me satisfied, i will surely recommened i[censored] wanna do any shipment do visit st cargo...

The product couriered at Sep 24th evening yet to be delivered from their end, If I'm calling to ask the status saying already loaded with full of products to deliver will deliver you around 6pm then what is the use for them saying 1 day delivery this that, I can completely understand Sunday is not working day still why cant they give priority now for this and deliver ASAP which is really needed now .So kindly please help with this query.
( AWB - [protected] )