ST Courier Complaints & Reviews

My courier went delivery 23th to 25th today, in online it showing it out for delivery, in local centre I.did not receive my courier and I called morning and evening, to customer care in kanchipuram hub, I didn't get good response, I raised my complain in complain, still I didn't get any call from st courier company, complain id :tnslm11788, courier number: [protected], or I raise complain in consumer case

Please note we had booked 1 Parcel From Bharuch to Mundra on 15.11.2022
The parcel was dispatched and showing that the same will be received on 16.11.2022, I received OTP for delivery on 17.11.2022 at 11:30 AM for taking Delivery, when i went to collect the parcel the parcel was not there, i was told it will come in evening, Today 18.11.2022 when i had gone to collect at 9:30 AM the same story is being told.
This type of Service is really disgrace full.
Request everyone not to send Parcels in ST hence forth.

21/10/2022 book the parcel but parcel not delivered iam inform the st courier office 23/10/2022 but no response the courier office the parcel is return thinks so date for delay for return please my parcel return booking office worst response for courier hub

The mail that i got before two days is saying that my package has been delivered, but the product is not yet delivered, the delivery people are updating as delivered and keeping the product with them.. This is the second time am facing this issue!he is saying that it will be delivered Monday.

I got a courier from Dindigul through St courier I called the St courier person one day before and informed them to contact on alternative mobile number as I'll not be available on the mentioned number on courier.

The next day I got call from St courier on mentioned number in courier. I am unable to pick the call as my company won't allow me to get mobile inside. There is no proper response while I called the delivery person . Very irresponsible answer saying nobody informed me about mobile number & asked to come and collect in office as we won't deliver it next day.

We are unable to go and collect the courier as both o[censored]s are working in company. We will be free only on Sunday but Sunday is holiday.

We don't know y this delivery people's are very irresponsible and simply say go and collect???

On account of Diwali my company has sent sweet boxes to all their employees via ST Courier. My courier no: [protected] is marked as delivered by their delivery person but the parcel is not yet delivered to me or to my address. No proper response from their side after reaching them multiple times. I didn’t refuse to receive the parcel but they marked my parcel as "Pasrt refused" and marked the status as RTO. I need my parcel as soon as possible. Else i need a compensation of same item inside the parcel.

Consignment number: [protected]
I couldn't able to track with above consignment number. When I check the branch where the courier was sent they said that it held at madurai branch. it's been more than a week not able to track/receive the parcel. Kindly do the needful.

Dear Sir/Madam,

This is with regard to my complaint on the irresponsible service of a delivery and package delivered in damage condition from Chennai to Mattupalayam of the consignment number [protected].

I have sent a parcel from Chennai to Mattupalayam on 22th October 2022 through your Kandigai- ST Courier branch. The parcel contains oneric TV and other items in its total one packages. While sending the courier I had asked about the safety to your staff and they said it will be delivered in safe condition and there will be special charges for TV, so I agreed and sent the courier.

However, the parcel got delivered and we found that the TV got fully damaged and I called up Mr. Jamees from the kandigai- branch and sent him video proof of the damaged item, but he said he is on leave and asked me to inform Ms. Pusothamman. I called her and explained the situation and also shared video proof to her. Thereafter there is no proper response from the team and they just ignore the things very lightly. Really very much upset with this pathetic service!

However I’m just looking for a proper response from your end and also looking for compensation for damaged goods.

The shipment vide tracking number [protected] has not been delivered to the receiver as yet.
However your tracking system reflects that it has been delivered.

Kindly send the POD.

I had send parcel to tirunelveli . Tracking id is [protected] . But the tracking shows the orgin and destination places are same. No one is pickup my call. I request you to take necessary action as quick as possible

Not proper response to customer
Not proper response in phone call
Not delivery at register address

I have booked 1.5kg is courier service yesterday evening from Trichy Thilainagar to Villupuram district on 22nd of October. However the box has been shipped wrongly to pennadam instead of vaniyam palayam. Now we are unable to collect the material and is being held up now at pennadam. We haven't recived the parcel so far and nobody taking the responsibility and attending the calls too.

Photos are attached for your reference.

Contact no: [protected].

From last week its out of delivery, , but didn't receive the courier yet..
[protected] this is tracking number..

Consignment number : [protected]
I did provide my home town address but the delivery boy, not delivery he said like can't delivery to my home address you can come to the ST courier office the get your order.
I can't go for much longer, I need to delivery to my address

Our dealer booked a courier (medicine parcel) on Saturday. As sunday was holiday i called the namakkal office on Monday morning and when asked about the parcel, no correct answer was given. I waited till monday night. No response yet. When called on Tuesday morning, the delivery person contacted me and said that he will deliver at 3pm. the time passed and when asked, again he postponed to 4 pm and it repeated. Then he asked me to contact one mobile number which he gave and it was later found that it was franchise owner's. He came up with rain reason and diwali time reason and so he couldn't deliver at time. I came to know that the delivery person was prioritised to complete medical hospital/college and collector office deliveries through him only. Why they are giving priority to those while we wait for days & hours for proper delivery. If so much of works is pending from their side why they are hesitating to deploy man power..
Finally i went to their office and picked up on Tuesday night.
My courier was medicine parcel and it should be cold stored. Literally my parcel was late and the franchise manager didnt understand our situation and was lethargy.

My parcel went waste as it took 3 whole days(2 whole working days) and the reason was ST courier, Namakkal.

I will strongly suggest all my dealers to change from ST courier to other delivery partners by saying this example due to worst service.

As my courier received at Bangalore hub on Saturday morning, it's been 4 days and 2 working days over in it. Still i didn't get my courier or any confirmation regarding my delivery. I tried calling all numbers available in goggle but no one is giving a proper response. First of all they are not picking the call after n no of calls they are giving useless answer without asking order details. Literally felt bad. I need my courier immediately. It is very important for me where i need to handover yesterday, but still i didn't get that even.

C.no - [protected]
Still not received and not able to track the courier status.

I didnt recieve my courier.
adress not found.
Marthalli, Pr layout, Sri krishna sai pg, 560037
my contact no-[protected]

Without any reasons returning my document to origin. My consignment number [protected]. For 3days it is in out for delivery status. Now changed to RTO status. The people at St courier office are playing with our documents

I send a materials and my personal belonging in ST cargo from dammam to tamilnadu. the delivery time will take around 8 months and also 3 items missing in my shipment. i call so many times but no one respond my call. very worst service. i suggest don't send any parcel in ST cargo. they stole our materials.