ST Courier Complaints & Reviews

Very Worst Service. Giving Mental Pressure.
I have my own bad experience. They did not deliver on time, did not deliver even after 3 days. When asked about the parcel and reason for delay, courier service person ([protected]) threated that he will return back my parcel. That call ended in argument.
That courier service person ([protected]) recorded our conversation and showed it to the persons to whom and I have sent the parcel in Namakkal at the time of delivery.
Recording the calls and showing to the persons to whom we are sending parcels is unethical. It created unwanted tension to me and between the relations.

I have booked a courier from Auntipatty to karur on 8th jan 2021. But till courier has nit been delivered.

Due to that i am having a loss of ₹100000. And your team is not respond properly.

So I request you to compensate my loss. Otherwise I will file a case.

Need your attention immediately.

Very very very very very very urgent

12/1/20 booking on the courier in Tirunelveli to Nagercoil, but still am not received the courier, it’s a medical instrument

We sent the parcel on 6.1.2021 wednesday through st courier from Chennai to nagercoil.still the product not received .the courier status also not showing anything.

Hi Sir/madam,

I am from palani. My relative sent courier from coimbatore on 11thJan2021.

But i have not yet received courier.almost 3 days over.

I called ST courier palani. They have not respond properly and answered very careless.

Please let us know when we get courier?

Today date is 14thJan2021.

Yesterday went ST courier office at 7pm. Office was closed.

I called them, they told office will open on 16thJan2021.

Then why we have to send courier? What is the purpose of courier?
We dont know

Worst experience ever.

12/1/20 booking on the courier in kallakurichi to Salem, but still am not received the courier, it’s a medical instruments it’s used for patients treatments, kindly locate and deliver me the courier a soon .. Salem hub not recived the courier, AWB NUMBER-[protected], booking name HY DENT LABS NO 6 Cheran road Vidhya nagar ammapet, Salem -3 .. cell [protected]

I supposed receive a package from chennai to my location sagareddy-near to hyderabad. shipment was registered at chennai at 8th January 2021 and dispatched to hyderabad and reached hyderbad on 9th January-2021. See the tracking snapshot. the same day the status was changed to Out for Delivery. I tracked on 11th Jan and raised a complaint and i informed that it is food item, if you take more time, it will be spoiled.Then i was told, it will be delivered today itself, but till now[protected] the shipment was not delivered. i made more than 10 calls, still it was not delivered. Finally i got the delivery boy number and called him and i was told that he did not get any package to deliver me. and he will check and try to deliver me tomorrow (14th Jan)

Not delivery pleash help me complaint id TNTPR07667

Dear Team,

We had a courier to be received from madurai to Sendurai (Tamil nadu). If the courier service to Sendurai is not deliverable it sould not be accepted at Madurai. But the people at Madurai office accepted it. It came to NATHAM office which is nearest to Sendurai. While sending the courier the mobile number entered was wrong it seems it has only 9 digits. I was waiting for the courier to be delivered to me... Since I didn't get any call/message after 3 days of parcel being held at NATHAM, I tracked it via the portal. I called to Mr. mohan at NATHAM office and asked for the status. He said the mobile number entered was wrong and I gave him the right mobile number. Also I have asked him, if the parcel is not deliverable to a specific place why they accepted. And asked him to keep and I will come and collect. When I reach the office to collect the parcel he said it has been returned. Later I came to know he didn't informed anything about my conversation to the concern delivery team also the mobile number I gave is not updated in the system/parcel. I have never seen such a irresponsible behaviour from the ST courier service before. If they returned it in the very next day also I would be feeling very better. Or if their intention is to deliver it to me then why mr.mohan didn't informed this to the delivery team nor he didn't contacted me and informed about the return.

Why my parcel struck at NATHAM office for such a long time with out any reason.

Please give me a answer sir.

My tracking number is [protected].

I Am Manager Hr from Sun Pharma, located at Sathammai Village, Karunkuzhi Post, Madhuranthagam Taluk, Chengalpattu District.

Recently we are not getting delivery from ST courier. They call from office (madhuranthagam or chengalpattu) saying that we do not have service and ask us to collect the courier. When done initially it becomes practice.

I just wanted to know if there is no delivery, then why the courier is picked up? Or is it the game played by the courier office to save their money? It creates bad customer experience

[protected] - TNMAA 65860
In the tracking site, the status on 12.01.2021 for the above awb no is shown as "party refused and so undelivered" by the mambalam courier person which is utter false. He even didn't come to my house on 12.01.2021. This is the 2nd time he is wrongly updating it in the tracking site for the same awb no. within a week.
Ist time it was on 08.01.2021 which was already complained.
[protected] - TNMAA 65860 and
[protected] - TNMAA 65864 are still pending even after a lapse of 5 days for a local delivery. I don't know what is going on.

Dear team I have send a Courier in your k.puthur Madurai branch It will not receive address at the same time your company employees not informed me 4 months late I will get details but the employee not answer properly worst service I have send a dd for 40000 rs

This consignment has not reached the right destination when checked the tracking it says its in Vellore. I did contact the numbers [protected], [protected] but they had confirmed this parcel is not with them. And no response is being made also. Customer is completely frustrated and I'm raising it.

Hi Sir/Madam,

I'm from Salem and We are really disappointed by your service as we sent our product to one of our customer in Coimbatore on 24-December-2020.

Order ID: [protected]

But still now my Customer has not received the order. Please tell me in further why should I believe you to send my parcel through your courier service.

Plz update me as soon as possible

I don't know where the courier is. online tracking is not working... No customer care for this company...it is important medicines ...I don't kmow if I'll ever get this parcel.. why does this company has no online tracking facility? That website never works...

Pl. Let me know the status of the following 4 awb and their corresponding compliant ids :
[protected] - TNMAA65860
[protected] - TNMAA65864
[protected] - TNMAA65866
[protected] - TNMAA658
The mambalam courier person came to our house on 08.01.2021 evening at about 4 pm misbehaved, talked roughly & singularly and went away without delivering the above 4 packages. We didn't refuse the packages. But in the tracking status it was shown as "refused by the party" by the mambalam courier person which is utter false. The next day 09.01.2021, 2 packages out of 4 were delivered. Still following 2 packages are pending: [protected] and [protected]. Already 4 days gone. Pl. Deliver them immediately and also let me know the status/action on the above 4 compliants.

THE CONSIGNMENT NUMBER : 632

I'LL COURIER THIS ORDER ON 07/01/2021

SO TRACK THIS ORDER AND INFORM TO ME.

MAIL:[protected]@gmail.com...

I have send a parcel from Perambur to Arakkonam ([protected]) on 30/11/2020. Till now the parcel didnt reached the destination.The courier agent is now saying that the parcel is missing .

I have send a parcel from Muvattupuzha to Cherthala ([protected]) on 31/12/2020. Till now the parcel didnt reached the destination.The courier agent is now saying that the parcel is missing .

Product was handed over on 29th December but it was MISSED to dispatch. After multiple follow ups it came to dispatch on Jan 5th 2021 after 7 days of the original handover date.

After that, STILL DID NOT receive the courier. And hearing blame reasons from the representative to whom the courier is currently with.,

Talking very rude and need to go some school classes to learn how to speak respecfully.