ST Courier Complaints & Reviews

Dear Team,

We had a courier to be received from madurai to Sendurai (Tamil nadu). If the courier service to Sendurai is not deliverable it sould not be accepted at Madurai. But the people at Madurai office accepted it. It came to NATHAM office which is nearest to Sendurai. While sending the courier the mobile number entered was wrong it seems it has only 9 digits. I was waiting for the courier to be delivered to me... Since I didn't get any call/message after 3 days of parcel being held at NATHAM, I tracked it via the portal. I called to Mr. mohan at NATHAM office and asked for the status. He said the mobile number entered was wrong and I gave him the right mobile number. Also I have asked him, if the parcel is not deliverable to a specific place why they accepted. And asked him to keep and I will come and collect. When I reach the office to collect the parcel he said it has been returned. Later I came to know he didn't informed anything about my conversation to the concern delivery team also the mobile number I gave is not updated in the system/parcel. I have never seen such a irresponsible behaviour from the ST courier service before. If they returned it in the very next day also I would be feeling very better. Or if their intention is to deliver it to me then why mr.mohan didn't informed this to the delivery team nor he didn't contacted me and informed about the return.

Why my parcel struck at NATHAM office for such a long time with out any reason.

Please give me a answer sir.

My tracking number is [protected].

I Am Manager Hr from Sun Pharma, located at Sathammai Village, Karunkuzhi Post, Madhuranthagam Taluk, Chengalpattu District.

Recently we are not getting delivery from ST courier. They call from office (madhuranthagam or chengalpattu) saying that we do not have service and ask us to collect the courier. When done initially it becomes practice.

I just wanted to know if there is no delivery, then why the courier is picked up? Or is it the game played by the courier office to save their money? It creates bad customer experience

[protected] - TNMAA 65860
In the tracking site, the status on 12.01.2021 for the above awb no is shown as "party refused and so undelivered" by the mambalam courier person which is utter false. He even didn't come to my house on 12.01.2021. This is the 2nd time he is wrongly updating it in the tracking site for the same awb no. within a week.
Ist time it was on 08.01.2021 which was already complained.
[protected] - TNMAA 65860 and
[protected] - TNMAA 65864 are still pending even after a lapse of 5 days for a local delivery. I don't know what is going on.

Dear team I have send a Courier in your k.puthur Madurai branch It will not receive address at the same time your company employees not informed me 4 months late I will get details but the employee not answer properly worst service I have send a dd for 40000 rs

This consignment has not reached the right destination when checked the tracking it says its in Vellore. I did contact the numbers [protected], [protected] but they had confirmed this parcel is not with them. And no response is being made also. Customer is completely frustrated and I'm raising it.

Hi Sir/Madam,

I'm from Salem and We are really disappointed by your service as we sent our product to one of our customer in Coimbatore on 24-December-2020.

Order ID: [protected]

But still now my Customer has not received the order. Please tell me in further why should I believe you to send my parcel through your courier service.

Plz update me as soon as possible

I don't know where the courier is. online tracking is not working... No customer care for this company...it is important medicines ...I don't kmow if I'll ever get this parcel.. why does this company has no online tracking facility? That website never works...

Pl. Let me know the status of the following 4 awb and their corresponding compliant ids :
[protected] - TNMAA65860
[protected] - TNMAA65864
[protected] - TNMAA65866
[protected] - TNMAA658
The mambalam courier person came to our house on 08.01.2021 evening at about 4 pm misbehaved, talked roughly & singularly and went away without delivering the above 4 packages. We didn't refuse the packages. But in the tracking status it was shown as "refused by the party" by the mambalam courier person which is utter false. The next day 09.01.2021, 2 packages out of 4 were delivered. Still following 2 packages are pending: [protected] and [protected]. Already 4 days gone. Pl. Deliver them immediately and also let me know the status/action on the above 4 compliants.

THE CONSIGNMENT NUMBER : 632

I'LL COURIER THIS ORDER ON 07/01/2021

SO TRACK THIS ORDER AND INFORM TO ME.

MAIL:[protected]@gmail.com...

I have send a parcel from Perambur to Arakkonam ([protected]) on 30/11/2020. Till now the parcel didnt reached the destination.The courier agent is now saying that the parcel is missing .

I have send a parcel from Muvattupuzha to Cherthala ([protected]) on 31/12/2020. Till now the parcel didnt reached the destination.The courier agent is now saying that the parcel is missing .

Product was handed over on 29th December but it was MISSED to dispatch. After multiple follow ups it came to dispatch on Jan 5th 2021 after 7 days of the original handover date.

After that, STILL DID NOT receive the courier. And hearing blame reasons from the representative to whom the courier is currently with.,

Talking very rude and need to go some school classes to learn how to speak respecfully.

It's to delay for delivering the parcel from Tirupati to Sullurpeta it took almost 6 days for just 80 kms distance to deliver the parcel still I am awaiting to receive my parcel which is dispatched on Dec 30

6.01.2021, [protected], again i complaint the same branch of anupuram st coriure chengalpattu DT.no he told, i am not delivery, Today my parcel came from theny DT. I call and ask the person, again he told, In this delivery not for gain.

One of my friend from madurai he has sent one parcel on 31st dec to me. I am from Chennai today is 5th how long ST courier will take to delivery. Tried reaching the delivery person contact number which is given in tracking. No use no response. Placed a complaint yesterday this is the sms i got. "We acknowledge the receipt of your complaint about AWB No. [protected] and the complaint ID is TNIXM15537". Today I called to check the status of the complaint lady Said will sure delivery today. No one has contacted me till now. This is how ST couriers works totally disgusting.

Hai, i am in anupuram (Department of atomic energy down ship).Chengalpattun (Dt).Last 3 parcel sent from theny (Dt) to anupuram.But anupuram branch person not delivery to me.And not inform me.I called that person.He irresponsible answer to me.He told, o i am send to the delivery only gain, delivery no gain. You want urgent you can use other courier service(Professional courier) . So i am abset and iam not satisfied.

I have sent air cargo on 11.08.2020, asper st cargo they sadi it will be reached with in 35 days, but almost 57+ days gone, stil they not responding... actually what happening in cargo world ?

Dear Sir/Mam,

We Bombay Gifts Sent an Courier Parcel through ST Couriers (Mint street Branch - Mr. Uday) and we check the Status online it shows that the Materials got Returned but Still we haven't Received the Material yet. Please check and Update at the Earliest. find the Below Details

Courier Details:
Mr. Manikandan Kalisaamy([protected])
G7, 163/1, First floorVijayalakshmi Flats, , Kaduvetty vinayakar koil street, Madipakkam, Chennai 600091

Awb No: [protected]

The person who delivered the courier without respect and his words are blaming the customer ... not delivery is not exact time ... the courier received after 48 hrs from the day of courier from neighbor district And not properly attend calls ... they are not properly deliver the time and give the courier in person.also

[protected] this is the traking number. ST courier of Tenkasi asked through cell on 31.12.2020 that article reached at Tenkasi you may collect the article otherwise the same may be given to you after three. I told I didn't come as Iam out of station. On 01.01.2020 at about 11.00 am I went to Tenkasi courier office which is located Tenkasi ICICI bank opposite and I asked the article and they are not found the article. So you take action against them and intimate to me. This is not a good habits.