ST Courier Complaints & Reviews

Two parcels from thrissur, kerala to trichy were booked on[protected] &[protected].
So far the parcel has not arrived in trichy

Contacting customer service center is not the right answer,

Go to the place where you made the book and ask for it.

This is my order numbers - [protected], [protected]

My friend send a courier to me at 20/08/2020 from Mahindra world City to Palliagraharam, Thanjavur address.That the courier was arrived Thanjavur on 21/08/2020. But still now the day there is no intimation from the Thanjavur St courier branch. And today 25/08/2020 around 11.30am I was called to the ST courier branch office and they told me they return that courier to the trichy branch because of out of service in your area. But my address was within the city limit only. Both the Thanjavur and trichy branch customer care officers are taking very casually and irresponsible.

Hi Team,

Parcel no : [protected] is missing and it is not delivered.
Parcel is having Kanchipuram pure silk worth rupees 10000/-.
Raised with Srirangam ST couriers but they are unable to trace it.
Please help me to file a complaint and get back me the parcel.

Attached is the POD receipt - which is showing as delivered with wrong signature.

My courier reached Vadapalani service center on aug 21 2020. It didn't reach my location till 24th august. the status was in out for delivery.

The delivery boy number is invalid. the service center also not picking the call
and other numbers are wrong.

Why so ir responsible

Hi team kindly check this parcel it doesnt reached bangalore which sended on 18th

My courier parcel 1 nbx booking in sathyamangalam.
Booking in Kollam
Booking date 18.8.2020 7.30pm
Current date 24.8.2020. 9.40 am not delivered
Parcel is 7days stock in erode hub.
What happened
Not responding in erode hub.
I am last 1.5years regular use in st courier
But some time mistake is very high.
Immediately action and taken result my email
[protected]@gmail.com

A parcel is received it's destination. No tracking status updated. No calls regarding delivery. Not delivered yet. This Saturday and Sunday are holidays. How long should we wait...

Hi Team,

I would like to register a complaint for one order.
Order Number : [protected].
Courier has been shipped on Aug 12 and it should be delivered by Aug 13 or Aug 14, but the courier has not delivered to home.
I want to know answers for below questions.
1. Weather the person from from CHITTODE name Satheesh has tried contacting my customer? and i have asked my customer and they updated that that he/she have not received any call from ST Courier.
2. Why you people are not looking on to the address, where the order should be transmitted from erode to CHITTOD but it has been transmitted to BHAVANI?? seems useless and unnecessary late from your side.
3. If a particular product is about to return why cant you call the person who sent the courier and collect information?
4. CHITTOD courier branch person said that they will not deliver the product to home and they asked us to collect from courier office and this is such a rude behavior i have seen ever. Note : Then why you are getting 50 rupees from us??
5. Finally the product has been delivered with help of my friends.

I want you to take necessary action on this who all are responsible for this mistake and i want to know what action has been taken on these people.

Keep me updated on this.
My Contact number : [protected]
Name : Kishore

Dear sir / madam,
Thus is vigneshwaran from madurai.
I have ordered a book from amazon and they told it will be delivered by st courier. The tracking number is [protected].

I got a call from st courier before two days asking me to collect a parcel.
I told that i dont have any transport facility and also its work of the courrier service to deliver parcel at home. They told that delivery incharge was on leave and also they cant deliver single parcel.

I told them to deliver the parcel to me in home and they told they will be delivering it to me soon.

But when i see amazon tracking details, it is mentioned as "address not found - address not clear"

They didn't issue the parcel to me and how can they mention as "address not found - address not clear" and return back??

This is not the first time and even last year they did the same.

They have been asking customers to come to office to get the parcel.

Kindly take some actions and get me the parcel as soon as possible.

Thanks.

Vigneshwaran n
[protected]
[protected]@gmail.com

Dear Team,

Tuesday 18th of August 2020, 02:44pm they sent courier from Vellore but since i didnt get. Yesterday i called to ST courier branch but they said please adjust and disconnected my call. After i tried no one pick my call. There is no proper response. My AWB is [protected]. Selayiur branch irresponsible people. Please take action.

My courier no. [protected] was not delivered to me still. When i track for the status it is showing as delivered.
So i called to the respective person contact number from the tracking details, but he is not responding properly.
The respective person is talking very rudely and saying that we dont have service for your area, we cannot deliver the product and ended my call without informing me.
I did not expect this kind of worst experience from the ST couriers. Since we people believe your courier service to be very professional and renowned one, but this local people behaviour makes us disappointed.
Can you help me to receive my courier as soon as possible.

My pod number [protected] chennai booking not receive for 3 days last 2 month very poor service

Consignment number "[protected]" & "[protected]" are booked at Chennai on 14 Aug 2020 and still not delivered (The distance is 230 KM from Chennai), I have tried to reach their customer care number and most of the time it is switched off and one time they attended my call and said it will be delivered by today (which was 2 days before). the poor thing they cant even track the item where it is...am not sure what kind of tracking system they have :(

I have an courier to be received on 19/August. But still not Received on my address .They doesn't try Any Attempt to delivery and said it to me to be collected From Office in Trivandrum

But My Location is parassala around there be 40kms away from trivandru

Kindly do the needful because the courier contains a rare fish...

Its ur Responsibility to save it's life and delivered to my address..

If the fish Die i forward the complaint in Consumer court...

Need ur reply..

My Num [protected]

My parcel ([protected])is not received yet. when I asked at my branch office they says it’s misroute even the address & numbers are correctly mentioned so please I need my parcel today

I am a sales manager in a pharmaceutical distribution company. Frequently on daily from our coimbatore office today ordered medicines booked in st courier in coimbatore. It will not delivered in time in madurai.

Most of the area's st courier service agents available. They without bar-code scan taken the stock from the st courier hub and take the stocks and his convenience time they deliver. So when we track the consignment in st courier website it will shown coimbatore - madurai hub.

Without bar-code scan they taken the stock so it will not updated in the system.

Secondly madurai anna nagar st courier agent never take a big size parcel from the st courier main hub. If we asked this they simply answered if you want go to the main hub and collect it.

Total adminstration is worst.

Parcel from Chennai has reached Madurai office by Friday (14 aug) but not yet reached and none of the customer care number is in use which is really worst
Track number : [protected]

My manager send laptop from Chennai to puliyarai Tenkasi district. He send as priority delivery by paying 900 rs. Bt sengottai delivery boy didn't deliver for 4 days. And also his reply is so horrible. I asked you what (hair pluck ) service you are doing? 900 rs waste. And my 3 days work also affected.

My consignment number is [protected].
My parcel is resend to the seller that adress not found. Now the parcel didnt reach the destination courier office. Why this delay?. Resend the courier to my adress. My number is in working condition only..

Send courier from Pavoorchatram to pudukottai alangudi .the parcel received in alangudi in damaged manner they said that they will return the parcel to pavoorchatram. but till now i hadn't received the parcel