ST Courier Complaints & Reviews

Past two days it was with delivery person at pallikaranai, not yet delivered.

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Address: Trivandrum, Kumarapuram

The goods supposed to be delivered on july 08 2020 and it got delivered to the delivery hub on july 08 2020. It's been a month i have been waiting for my parcel. Now delivery office is neither picking the call nor they are willing to deliver the product.

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Address: k.vivek, s/o of N.Kasinathan, Melaruthragangai, poonthottam (po), Nannilam TK, Thiruvarur (DT), PIN - 609503

My friend sent to me one courier on 18.07.2020 from chennai. On 21st it is received by nannilam st courier branch. But they did not gave any intimation for receiving the courier. They sent back the courier to chennai. While checking with st courier thiruvarur branch, they told it is not our responsibility. Customer only should bear all the risk.
I am very disappointed with st courier.

Today i asked my friend to check with chennai branch and send back to me again.
Please help me to receive my courier as soon as possible
My ph. No - [protected]

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Status changed to out for delivery but item are not delivery today. I called and confirm with office.

They told like if you want come and collect or tomorrow only we are going to deliver that parcel.

If you are not delivering today then why updating the status??

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Address: 22/14 nheru ji street new perungalathur contact: 9791645300

Website: delivery issue

We are booked courier. By fast mode its most valuable one. But no one caring about my parcel. And poor response from courier office.

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Address: Guindy

Irresponsible behaviour from staff when we ask about our package. Completely upset with their arrogance. Soon this company will shut down by seeing their reviews. Bad services

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Address: Thiruvarur

Dear ST courier or whatever,

Change your subtitle ..
It is not people's choice .
Worst service .my friend sent me a parcel from kanyakumari to thiruvarur ; it reached thiruvarur ST courier office successfully .it is their responsibility to deliver the product to the delivery address but they asked me to come and collect .
When I got there to enquire about their service inability, they are saying that, they can deliver on 2 or 3 days once basis .not enough employees.
Then why the hell they are charging amount ??
Thiruvarur ST courier office worst worst worst.
Dear thiruvarur guys, I would suggest you to go for someother better courier service .

Jul 31, 2020

Complaint marked as Resolved

Resolved

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Address: Tiruchengode

In tiruchengode branch they received my parcel on Monday, after that they didn't transfer my parcel to Rasipuram. Yesterday I make a call to the branch person they said, he will transfer. But till the time they didn't transfer, I make a call to them for more than 5 times . He didn't answer my phone.they hold my parcel for three days in tiruchengode branch.

Jul 30, 2020

Updated by Thangamani Palaniappan [protected] my parcel number they hold parcel for three days

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T

Tsrmanikandan Manikandan

from Delhi, Delhi

Sep 21, 2020

17 th sep booked consignment to tiruchengode from ERNAKULAM
Till not delivered no br phone no br in tiruchengode why CHEAT to consignee reply asap
Booked from R MANIKANDAN
Muvattupuzha ERNAKULAM DISTRICT kerala
To Kumar Honda
Tiruchengode

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Address: Bangalore

Website: www.stcourier.com

We send parcel from tn on 5 days back to blr, but still not yet received the parcel and courier office are not responding

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Address: ST Courier Ayapakkam

We have couriered a gift to a person residing in thalambur from ayapakkam branch. The courier was sent on 16/06/2020, but still the receipient has not received the parcel from st courier.

Whenever we calls the customer service[protected] they said they don't have any tracking for the above mentioned consignment number.

Whenever i call to that ayapakkam courier they are saying today the parcel will be dispatched. Sometimes they are not attending/responding to my calls or blocking my number.

We have sent multiple emails to st courier helpdesk but no response at all.

We have also reached out to ayapakkam sales manager saravanan and he says “sorry the courier is lost”.

We have told him to send the parcel or let me know the solution. He said he will check with agency and get back and still there is no response and the courier is not sent.

Regards,
Latha

Jul 28, 2020

Updated by Latha KP Despite of my health issue, HariSrinivas from Ayapakkam made me to reach his mobile number daily to enquire about the delivery of the parcel I have sent.

Either they bluff or block my number.

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L

Latha KP

Jul 28, 2020

Consignment number

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G

Gangab87

Jul 28, 2020

+1

Yeah, they are really cheaters. Instead of cheating people like this they can shut down their courier service.
Unworthy people's working in this courier service.
Guys please don't trust this courier service. They will stole valuable things and say ### sorry. They should be punished by people/law for their irresponsibility.

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G

Gangab87

Jul 28, 2020

+1

Yeah, that #HariSrinnivas should be punished by people/law.
How can they say it is missed. This is really worst reply. We believe courier service to deliver few things in this pandemic situation.
They failed in doing this. Don't trust this #STCourierService#Ayyapakkam#Chennai

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Latha KP's [Complaint's author] reply, Jul 29, 2020

HariSrinivas has Stolen the parcel and it is a planned activity, for ayapakkam branch, they gave Tondairpet slip with consignment number and which is not tracked.

K

Kavi Venkatesh Parthiban

Jul 30, 2020

+1

This is really ridiculous...how can a courier company can make a blunt mistake and report very coolly that ur courier is missing ...during this pandemic situation people really rely on you guys ...we doesn’t expect this from a reputed courier service ...

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Lathabtechit's reply, Jul 30, 2020

That is true. Thanks Kavi.

S

Shabir Mohamed

Jul 31, 2020

+1

How can a courier company can make a mistake and report very coolly that your courier is missing? This is shows their lack of process and trust-ability in service.
Try reaching out to customer care and branch officials. If they are not listening or responding to your query, go to Consumer Court. Before going to court have all the evidence ready. Keep records of all the attempts made by you toward your query. Try to get things written in paper with name of the official person and designation if visiting branch office.

Be patience and strong

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Lathabtechit's reply, Aug 19, 2020

Thanks for your support.

L

Lathabtechit

Aug 19, 2020

A courier has been sent to the below Franchise with the complaint statement but still there is no response yet.

ST Courier Pvt Ltd
199, Hariyan Street
C.Pallavaram, Chennai – 600 043
Tamilnadu, India

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L

Lathabtechit

Aug 19, 2020

Why there is no compliant box,
Why the customer care unit not responding my query,
Why there is no email ids to escalate the issue?

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L

Lathabtechit

Aug 19, 2020

How many ever times I called this ST Courier number, I either get number is busy or call gets ended abruptly. I am not sure what is happening.

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L

Lathabtechit

Aug 19, 2020

Customer care courier services worst handling in not attending the customer

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G

Ganna K

Aug 19, 2020

+1

Reading the complaint shows it is a clear fradulent. Why do Ayappakam Branch Hari Srinivas encourages to give Tondairpet branch receipt.
It seems to be a planned activity.
Shame on ST courier service.

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K

krishnaa prasanna

Aug 19, 2020

+1

This shows poor service by ST courier and lost the credibility.
I hope ST courier management team should take action by removing the ayyappakkam franchise as well as compensating the affected party.

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L

Lathabtechit

Aug 29, 2020

Please let me know when and how are you going to resolve this issue.

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L

Latha Kannappan Pushpa

Sep 19, 2020

After stealing the things, they make us to loose temper and finally for the 5000/- worth Product, Courier charges 70/- and for the complainant letter sent to pallavaram branch from DTDC courier 45/-

For the total of 5115/- they are saying to get 1000/- Rupees.

During my pregnancy I have no energy to fight with these guys. They make us fool.

One more added highlight, Ayapakkam branch owner name was initially said as Hari Srinivas when his actual name is Hari Krishnan.

Today you end up in cheating me.
Just to let you know ST Courier... Karma never looses its address..

Today you have stolen my hard earned money and harassed mentally for long period of time.

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L

Latha Kannappan Pushpa

Sep 19, 2020

Worst service

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Address: Bangalore, Chennai.

Worst and worst ever courier service. Bad part is there is no system in this country to correct or punish these guys. The parcel is sent from chennai to bangalore on july 24th. Its arrived in bangalore hub on 25th itself.
3 days passed and not yet delivered.

None of the numbers in chennai or bangalore listed in their portal is reachable. No one answers..

Worst guys.. Please shut down st courier

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Address: 122- Ennai karai street, Kanchipuram-631502

Dear sir,

I have booked the courier from kanchipuram to kundrattur on
23/07/2020 & tracking no [protected]. But when they received the package on 25/07/2020 in kundrattur.
They did not receive the following item
1) gavava -100gm packet (Which is orange in color) & 2) snacky chocolate -3nos.
I have attached courier copy & package received condition. Kindly do the needful.

Regards
Aashish

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Address: ST Courier, Korattur, Chennai

The courier has been sent from tiruppur to chennai on july 20th.
From july 21st 7:28 am i could see the below status,

Processed & forwarded to service center
Chennai guindy hub, tn[protected] to - korattur, tn ([protected])

Both the numbers are not reachable.

No way to reach st courier and make this courier delivered.

It is worst service fro st courier and i did not expect it.

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Dear team,

My vendor has sent an parcel from tenkasi on 20th july, 2020 to sivakasi (Thiruthangal). But parcel wrongly misrouted to chennai and came back on today (23.07.2020). Around 11.30am i called sivakasi branch for the delivery they said, it will be delivered around 3-4pm. Around 4.19pm, sivakasi branch lady call me and asked to come and take parcel. The parcel was very damaged and total goods lost its life. I need strict action to be taken and need compensation for this. Enclosing snaps of the received goods.

My pod number is - [protected]

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Awb no. [protected] the medicine box consignment booked from coimbatore to madurai. On 18th july 2020 but till 21st july tuesday time 8.45p. M. Not yet delivered.

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Address: PP INTERNATIONAL, KADIRVEDU, CHENNAI 66.

Refer to the awb no. : [protected] of st courier
I sent a cover of important urgent sample to pp international, kadirvedu, chennai 66, on friday 17 july at triplicane. They promised delivery on saturday. But nodelivey.. On tracking it reached puzhal on 20 8.15am, why this delay?

I was repeatedly trying to contact mr. Muthu of puahal but he was not answering,

Till the time of writing this msg (21.7.20 8.30am) it has not reached the client. I have lost 1lakh order.

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Address: ST courier, presscolony Coimbatore 641019

Dear Team,
I have sent a consignment to Tumkur bearing no [protected] and it returned due to non delivery region.Still I have not received it at my end after frequent follow up with the local st courier team and Branch manager.They have missed it and not supporting to solve this.I request complaint team to look into this matter.
Please do the needful.

Thanking you.
With regards
Vinothkumar
[protected]@gmail.com.

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Address: Saidapet

Today is July 20, 5.22 p.m exactly, on tracking the parcel has reached town on saturday, Parcel not delivered even after 48 hrs of reaching, on Saturday night, they has asked over phone to come and collect in person, no proper dispatch, disappointed service

Jul 20, 2020

Updated by ccc amudha Today is July 20, 5.22 p.m exactly, on tracking the parcel has reached town on saturday, Parcel not delivered even after 48 hrs of reaching, on Saturday night, they has asked over phone to come and collect in person, no proper dispatch, disappointed service

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Address: Pappireddipatti dharmapuri

I done the courier on 15th july but it is showing as out for delivery in 17th july while enquired they say that it is not been yet reached their station by 18th july and the lady spoke in a harsh manner unacceptable for a customer to experience this kind of s.. T seriously never recommend to anyone

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Address: 170,John selvaraj nagar, Kumbakonam-612001

Dear Sir,
I feel extremely sorry to inform you that the parcel booked for us at Chennai on[protected] by the above cited LR no. is not yet delivered.
I presume that either the parcel is misplaced or mishandled because in spite of my several calls made with kumbakonam delivery office, they are neither replying nor responding to my staff calls and personal requests. Moreover they never deliver the parcel at our office.
The above cited parcel contains very essential goods for vehicles which are for immediate delivery. The inertness make us to meet unwanted heavy loss for which you are liable.
Hence I request you to kindly deliver the parcel without any further delay.
Thanking you,
S.Rajendran, Md,
Lakshmi Motors, Kumbakonam, mob: [protected]

Jul 17, 2020

Updated by LAKSHMI MOTORS KUMBAKONAM Dear Sir,
I feel extremely sorry to inform you that the parcel booked for us at Chennai on[protected] by the above cited LR no.[protected] is not yet delivered.
In spite of my several calls made with kumbakonam delivery office, they are neither replying nor responding to my staff calls and personal requests. Moreover they never deliver the parcel at our office.
The above cited parcel contains very essential goods for vehicles which are for immediate delivery. The inertness make us to meet unwanted heavy loss for which you are liable.
Hence I request you to kindly deliver the parcel without any further delay.
Thanking you,
S.Rajendran, Md,
Lakshmi Motors, Kumbakonam, mob: [protected]

ST Courier Complaints & Reviews

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ST Courier reviews & complaints page 52

past two days it was with delivery person, not yet delivered.

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goods not delivered

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without intimation courier returned

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Delivery queries

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Fast mode very very poor service still not delivered.

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Rude behaviour and delay in service

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Worst service delivery

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Parcel / complain about ST courier tiruchengode branch

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Delivery issue problem

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st courier ayapakkam has stolen my parcel

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Courier not delivered from chennai to bangalore

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Complaint for missing items in package

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courier not delivered - awb no. 63206769290

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parcel damaged and mis routed and not delivered to my location

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63206516800 not delivered 3 days passed

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Cover containing sample not delivered in time

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Return shipment is not handover to me almost 3 months over-63188913723

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Parcel delivery deliberately delayed

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Shipment not delivered and wrong tracking updates

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Non delivery of lr No:63230615134

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