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ST Courier Complaints & Reviews

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Updated: Oct 10, 2026
Complaints 1507
Resolved
104
Unresolved
1403
Bad 😕 It seems that ST Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ST Courier reviews & complaints page 54

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V
vno073
Jun 11, 2020
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Good afternoon,

My client booking the parcel with 3 consignment in vilupuram branch awb no [protected] on09.06.2020. The parcel till not revive my destination. I call the branch offices salem and vilupuram no one response properly. The way of behavior is very bad, i want my parcel its very important. Kindly do the action for the above mentioned subject
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    M
    mpkcub
    Jun 7, 2020
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    Hi,
    Above mentioned cover is dispatched from madurai to tuticorin on 01-june-2020. The said is not yet delivered. Also there is no proper information from the company side. Tracking reveals that the cover has been reached tuticorin. But st courier people in tuticorin telling that they have not received the cover. Please enquire on an urgent basis.
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      S
      samidurai v
      Jun 5, 2020
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      Courier man not response i give correct address but he asked come serve center courier man phone number [protected]
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        P
        Praveen5792
        Jun 5, 2020
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        Address: Praveen Raj R, 3/127, Teachers Colony, Belathur post, Bagalur, Hosur taluk, Krishnagiri District 635124

        My courier tracking number [protected] is booked on 1st june on erode and its still not reached hosur..
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          I
          Infant Vijula
          Jun 4, 2020
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          Hi am from tenkasi.. Today i received a phone call from st courier.. They asked me to come and get the courier.. My home is near to courtallam.. They talked very rudly.. Is this the way of treating customers? If they r not able to deliver at home then y they are accepting the orders.? Such an irritating response. If we called the land line they wont pick up also. Very bad
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            A
            anand1947
            Jun 3, 2020
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            I have been couriered the official document at Thuraipakkam chennai on 27-May-2020 the target location is Pune. Tracking number [protected].

            But still today it is not get moved from Chennai -Guindy HUB. I called customer care as well but I did not get proper response. Considering the importance of the document I need your immediate attention to sort this out. My mobile [protected]
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              B
              Brahatha Mohan
              May 27, 2020
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              Resolved

              Consignment number: [protected]
              Bangalore st courier office located in jj mansion, siddaiah road not delivering my mother's sugar medicine. My mother has swollen feet because of high sugar. We ordered medicine from her doctor which was sent through st courier. Consignment (No [protected]) reached bangalore hub may 16 2020. It is still not delivered. No consideration given for an old lady's health condition. No response from phone numbers provided. Very sad.
              May 29, 2020
              Complaint marked as Resolved 
              N/A
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              Consignment number [protected]

              We are not sure whether the consignment is lost as no response from Bangalore office
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                P
                Pavendhan Prakash
                May 23, 2020
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                Address: ST courier services, Tiruchengodu

                While booking courier, they are clearly mentioned about door step delivery. Initially they are accepting, but in delivery hub they are not accepting to deliver to door. Very much disappointed services
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                  M
                  Mohamednizamutheen
                  May 21, 2020
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                  Address: ST courier chennai

                  Courier booked from ulundurpet to pune. But the consignment is not traceable and the booking site person not responding properly. I booked this consignment from ulundurpet to pune AWB no.[protected].
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                    K
                    Krishna Kumar30ece
                    May 19, 2020
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                    I am Hari babu from gummidipoondi.

                    I received only one box for consisntment number attached for Herbalife order.

                    The gummidipoondi St courier is giving phone number which is not reachable and not responding.

                    Only one box we received through name Logesh.
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                      N
                      nareshkumar thirunavukkarasu
                      May 9, 2020
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                      Dear sir

                      A parcel has been sent to me by your courier, which has to be delivered yesterday but the people at final delivery station has return back the parcel by considering door lock. But it is actually not i was there in the mentioned address they not even contacted me. I request you to take the necessary action to get the parcel. I here by sharing the awb no as [protected]
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                        M
                        Madhavan Jana
                        May 9, 2020
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                        Address: R.Selvarajan, Sugar Mill Superintendent (retd.,), No. 1/238, Selvanagar, Patchur(PO), Nattarampalli (Via), Tirupattur(district)- 635854 Ph. No.: 9443543295, 7397653245

                        I have ordered medicine to the address
                        R.Selvarajan,
                        Sugar Mill Superintendent (retd., ),
                        No. 1/238, Selvanagar,
                        Patchur(PO),
                        Nattarampalli (Via),
                        Tirupattur(district)- 635854
                        Ph. No.: [protected],
                        [protected]
                        At present it is in Krishnagiri. If i call no response from the person
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                          K
                          Karthikeyan Kumar
                          from Mumbai, Maharashtra
                          Feb 16, 2020
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                          Address: Block B1E, BBCL Ashraya, Pillayar koil street, Thoraipakkam, Chennai-600097, Chennai, Tamil Nadu, 600097

                          Awb: [protected]
                          This smartpick shipment in the name of savithrikumar is not being delivered since nov 2019 and is lying in courier centre.
                          When called the courier centre, he is asking us to collect the shipment. Then why are we being charged for the same for home delivery?
                          Courier centre: st couriers, mettukuppam, chennai
                          Delivery address: bbcl ashraya, pillayar koil street, okkiyam thoraipakkam, chennai
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                            N
                            nanthini shunmugavel
                            Feb 13, 2020
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                            Address: 628002

                            Dear sir,

                            On 5/2/2020 i have sent one courier to madurai that consignment was delivered but it damaged and some of its documents missed i have sent 13 booklet in that courier but 10 documents only received. Please check that documents are very much important.

                            Courier pod no is [protected]. Please check this office related cover. Please ensure to clear today.
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                            Courier was damaged condition & it was handed over to unauthorised person and that 3rd person put signature infavour of me without my knowledge.

                            Courier boy also did nt give any prior notification. Im always avaible.

                            My confidentials may be use by 3rd persons.

                            So I lost my trust about ST Courier.
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                              A
                              av nagendra rao
                              Feb 12, 2020
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                              Address: mangalhat

                              Not delivered too many times called to concern people not responding since yesterday worse service in india i have never seen this kind of worst service.
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                                R
                                Ramanarayanan Venkatakrishnan
                                Feb 1, 2020
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                                Address: 1-H , 3rd Block, Ramaniyam The Eden, Ch-42, 600042

                                I have sent a cover to madurai on 29th jan from your velachery, chennai collection centre vide consignment no [protected].

                                When i searched in the site on 30th, i noticed that it was wrongly sent to tuticorin and seen reported despatched to madurai. On 31st there was also a msg that it was out for delivery at madurai.

                                In the meantime, due to follow up from my side and by the addressee, the item was removed from the site but the addressee was informed that it would be delivered yesterday and it was on the way. But to our dismay the statement was found false.

                                Thus we notice that what we were told was different from the status appearing in the site. It is now removed from the site and we have every reason to suspect loss of the item, going by the contradictory statement and removal from the site.

                                I seenkurgent intervention and request status of the factual position.
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                                A parcel ([protected]) has been sent to me (marai malai nagar) from parris. Three days ago and it is yet to reach. Worst customer service and maintenance. Will it take three days from parris to marai malai nagar?
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                                  G
                                  Gopi yuvaa
                                  Jan 22, 2020
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                                  Address: Hariyan street pallavaram, Kanchipuram, Tamil Nadu, 600043

                                  Hello,
                                  I have sent parcel to Mumbai using ST COURIER but parcel was not delivered yet

                                  It's been almost 5days still not delivered

                                  My AWB No [protected]

                                  Customer care very worst and poor service
                                  They carelessly telling your parcel is missing

                                  My parcel having worth of RS 2500

                                  Please take necessary action

                                  I have called Soo many times but they are not responding properly

                                  If they are not delivered my parcel please pay cost for my parcel along with transportation charge
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                                    kunalbavsi
                                    from Rajkot, Gujarat
                                    Jan 22, 2020
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                                    Address: ST Courier Pvt Ltd 199, Hariyan Street C.Pallavaram, Chennai – 600 043. Tel: 91 44 22 666 666, Chennai, Tamil Nadu, 3600043

                                    This is to inform you that i have got the sms regarding the successful delivery 1st january, 2020 but i haven't received any parcel yet.

                                    While tracking the awb numbers it displays the status delivered

                                    Already e-mailed twice too but not a single response

                                    I have tried calling the customer care number also many times and they responded that i have to wait more for the delivery

                                    Kindly look into the matter urgently and do the needful

                                    Awaiting for your urgent response and reply.

                                    Here are the awb numbers for your reference
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
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                                      S
                                      sowmya asokan
                                      Dec 31, 2019
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                                      Address: 20/95 peruntheru kuzhithurai post, 629163

                                      Hello, I have confinement number which is [protected], my parcel which was supposed to deliver to on 26th but never delivered in the address I have mentioned on the parcel. Now the parcel is missing and I am seriously in need of my stuffs back safe. Kindly do me a favour of find out my parcel and contact me in my Indian number mentioned, immediately without any fail, that parcel has to take flight on 4th so please track my stuff down and contact me on my above number. Thank you
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                                        P
                                        prabhat3050
                                        from Chennai, Tamil Nadu
                                        Dec 30, 2019
                                        Resolved
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                                        Resolved

                                        Address: plot-18 Amman nagar, Chennai, Tamil Nadu, 600116

                                        Hi,

                                        I have send my claim document to medi assist india tpa ltd. Through this courier but still not reached if courier not reached the claim will be rejected by insurance company.
                                        We sent a parcel from st couriers to bangalore on 26th dec'19. It's been 4 days and still parcel is not received to destination. All customer care numbers are not reachable too. And no proper response from st courier office. Unable to follow up.
                                        Consignment no. [protected]
                                        Consignment number-[protected]
                                        Dec 30, 2019
                                        Complaint marked as Resolved 
                                        Resolved
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