ST Courier Complaints & Reviews

Address: mangalhat

Not delivered too many times called to concern people not responding since yesterday worse service in india i have never seen this kind of worst service.

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Address: 1-H , 3rd Block, Ramaniyam The Eden, Ch-42, 600042

I have sent a cover to madurai on 29th jan from your velachery, chennai collection centre vide consignment no [protected].

When i searched in the site on 30th, i noticed that it was wrongly sent to tuticorin and seen reported despatched to madurai. On 31st there was also a msg that it was out for delivery at madurai.

In the meantime, due to follow up from my side and by the addressee, the item was removed from the site but the addressee was informed that it would be delivered yesterday and it was on the way. But to our dismay the statement was found false.

Thus we notice that what we were told was different from the status appearing in the site. It is now removed from the site and we have every reason to suspect loss of the item, going by the contradictory statement and removal from the site.

I seenkurgent intervention and request status of the factual position.

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A

Archanaa N

Feb 5, 2020

A parcel ([protected]) has been sent to me (marai malai nagar) from parris. Three days ago and it is yet to reach. Worst customer service and maintenance. Will it take three days from parris to marai malai nagar?

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Address: Hariyan street, pallavaram, Kanchipuram, Tamil Nadu, 600043

I have sent parcel to my sister who is staying in mumbai

Parcel contains food items, they charged shipping charge of rs 910

They said at the time of shipping the parcel will deliver between 2 or 3days

But the delivered almost 6days and also parcel was damaged

They are not carefully handled my parcel

Worst service from st courier

I need my money back...

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4 Comments

Address: Hariyan street pallavaram, Kanchipuram, Tamil Nadu, 600043

Hello,
I have sent parcel to Mumbai using ST COURIER but parcel was not delivered yet

It's been almost 5days still not delivered

My AWB No [protected]

Customer care very worst and poor service
They carelessly telling your parcel is missing

My parcel having worth of RS 2500

Please take necessary action

I have called Soo many times but they are not responding properly

If they are not delivered my parcel please pay cost for my parcel along with transportation charge

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Address: ST Courier Pvt Ltd 199, Hariyan Street C.Pallavaram, Chennai â€“ 600 043. Tel: 91 44 22 666 666, Chennai, Tamil Nadu, 3600043

This is to inform you that i have got the sms regarding the successful delivery 1st january, 2020 but i haven't received any parcel yet.

While tracking the awb numbers it displays the status delivered

Already e-mailed twice too but not a single response

I have tried calling the customer care number also many times and they responded that i have to wait more for the delivery

Kindly look into the matter urgently and do the needful

Awaiting for your urgent response and reply.

Here are the awb numbers for your reference
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

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Address: 20/95 peruntheru kuzhithurai post, 629163

Hello, I have confinement number which is [protected], my parcel which was supposed to deliver to on 26th but never delivered in the address I have mentioned on the parcel. Now the parcel is missing and I am seriously in need of my stuffs back safe. Kindly do me a favour of find out my parcel and contact me in my Indian number mentioned, immediately without any fail, that parcel has to take flight on 4th so please track my stuff down and contact me on my above number. Thank you

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Address: plot-18 Amman nagar, Chennai, Tamil Nadu, 600116

Hi,

I have send my claim document to medi assist india tpa ltd. Through this courier but still not reached if courier not reached the claim will be rejected by insurance company.
We sent a parcel from st couriers to bangalore on 26th dec'19. It's been 4 days and still parcel is not received to destination. All customer care numbers are not reachable too. And no proper response from st courier office. Unable to follow up.
Consignment no. [protected]
Consignment number-[protected]

Dec 30, 2019

Complaint marked as Resolved

Resolved

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Address: Sunguvarchatram, Kanchipuram, Tamil Nadu, 602106

We have got tracking status that our courier is out for delivery on 27/12/2019 in sriperumbudur, but today 28/12/2019 still courier not received. Status still not updated showing the same detail. When i called the sriperumbudur hub and contact person, he saying courier is handed over yesterday but still we did not received. When we again check the status it shows that out for delivery on 28/12/2019. Very bad and worst service.

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E

elavarasan74

from Coimbatore, Tamil Nadu

Jan 9, 2020

Our way bill no [protected]
14/12/19 they send but since not delivery .no single phone call from any body

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Address: Krishnagiri, Tamil Nadu, 635109

Hi,
We sent a parcel from hosur st couriers to goa on 18th dec'19. It's been 4 days and still parcel is not received to destination. All customer care numbers are not reachable too. And no proper response from st courior office. Unable to follow up.
Consignment no. [protected]

Could you please look into this and get resolved asap.

Or let me know for further escalation process.

Thanks
Jacob

Dec 23, 2019

Complaint marked as Resolved

Dec 23, 2019

Updated by Jacobmaria Not received still.

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Address: 39/4, F5 Mettu Street., 600069

I have ordered smartpick parcel and not delivered. It shows as it is out for delivery as on oct 4th 2019. Again i registered a smart pick with hll. Now also it show delivered but i have not received. I don't know how it got delivered without pin #. I didn't expect this bad service from st. Disappointing...

Consignment details...
[protected] - ganesh prasad ph: [protected]
Address: 39/4 f5 mettu street, kundrathur, ch - 69
Another docket :
[protected]- sundaram - ph: [protected]
Address same as above.

Courier agent - francis - [protected]

Please take necessary action to deliver the consignment. Hindustan company has send the consignment twice for both the docket. 1st on sept 2019 and december 2019. Take strict action on this case.
I tried contactiong the agent he is irresponsible.

Thank you
Regards
Ganesh prasad.

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S

syvo

from Kangayam, Tamil Nadu

Jan 6, 2020

Now a days your courier service is [censored]ing on as what u people are working we booked to madurai but data is not showing what hell work in going bloody

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J

jrkloyola

Jan 21, 2020

AWB [protected] product undelivered. Returned back without my consent. BATLAGUNDU courier office staff saying that Sengattampatti is not a serviceble area, I am asking that then why you people booking for unserviceable area. If you're not resolve this issue immediately definitely I will proceed the same issue in consumer forum.

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Address: PLOT NO 14 SANNATHI STREET EXTN TAKKOLAM POST ARAKKONAM TK VELLORE DIST 631151, Vellore, Tamil Nadu, 631151

I ordered medicine netmeds on 25-11-19. It will reached kanchipuram st courier office on 27-11-19. But the medicine yet not delivered tho me.

I went to kanchipuram office and regarding this, they told that medicine will deliver on 7-12-19. But they not deliver the parcel.

Kindly confirm me how many week need to deliver the parcel.

It is 25 km only distance from kanchipuram st courier office to my residence.

Kindly do the needful and deliver the parcel as soon as possible.

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C

css marketing

from Chennai, Tamil Nadu

Dec 18, 2019

Dear Sir,

Please kindly send a mail Signed POD Copy Below consignment NO.

[protected] dated 18.05.2019. we are booking ayanavarm che-23
consignee chengalpattu area. but consignee telling not recd the consignment.so thats why want to signed POD copy.

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Tracking status says it's delivered to consignee. But not ye reached. Once reached the delivery office it's marked as delivered without even informing the consignee. We have to get it manually from the office; not sure why we are paying for. Request public not to use st courier. When sending they say we have a office in reality their is not. Saying it samayapuram office (Trichy) but located 8km away from location called no.1 tolgate (Trichy). Location is incorrect delivery status is incorrect... Just fooling the people. If we have to track it manually each day what service they are providing.

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Address: Chennai, Chennai, Tamil Nadu, 600037

I sent an important document to gurgaon location on 2nd nov 2019. The consignment number is [protected].
This courier is not delivered to the concerned person and when contacted the customer care, i was told that they would reach me at the earliest (But they didn't).
After a month of non-delivery when contacted the customer care again, i was informed that they don't service that location. The location address is mentioned below.

Gr.&12th flr, bldg no.4, candor

Realty projects ltd, sec-48, tikri

Gurgaon 122001

I was neither paid the amount nor was the post delivered back to me.

The concerned person from mogappair west is also not responding properly. His name is daniel.

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J

Jacobmaria

from Hosur, Tamil Nadu

Dec 24, 2019

Hi,
Sent a parcel from hosur to Goa on 18th Dec'19. It's been 4 days and still there is no progress on status.un able to track.all customer care nos or unreachable.
Consignment no. [protected]

Please look into this asap

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Jacobmaria's reply, Dec 22, 2019

No action taken complaint not resolved

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My consignment number is [protected]

Status of awb no. [protected]
Kovilpatti, tn
Marimuthu - [protected]

Courier received kovillpatti hub. Courier partner is not responding properly.

He said that he will deliver the courier by 4.00 pm today now the time is 7.00 pm still it is not delivered and he is not handover the jewel to the st courier office as well.

We need courier by today itself. Kindly take a immediate action against this

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I m a regular customer giving you frequent orders. Most of the time it is delivered late. I sent parcel to chennai on 15.11.2019 and today 19.11.2019, still it is not delivered. I asked the concerned person. He promised to deliver early. But not yet received. He has switched off his phone. This is not the proper way to treat your customers. Deliver it now or give me compensation.

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Address: 9, kaliyamman Kovil Street,kottapattu,Trichy, 620004

Sir/ mam,
I booked courier to delhi epfo office from trichy kallukuzhi office dated on 4th october 2019. Courier no [protected]. After 10days i called to customer care in trichy office confirmed courier was delivered. But courier not delivered to concern epf office informed to me on 16th november. Same time i called to customer care in trichy, courier status was undelivered and return to trichy. This was not informed by your self more than 45days. Till now courier not returned to me.
This was not acceptable. My money and time waste by yourself.

I need your action
Thanks & regards
Vasanthan p
[protected]

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K

Kasi2019

from Mumbai, Maharashtra

Nov 26, 2019

Dear sir/madam, Am working in private bank as a branch manager.am waiting for one courier pack from your kumbakonam branch. Your company executive speak to very lethargic manner... He said 'come and collect the courier ... Am not come with ur address... Its not muly job ' like that... This is better service... Dont treat customers like that...

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My consignment no. [protected] which i have ordered from munnar and it couriered on 4th november by st courier since from 7th november it got stuck in lucknow today is 12th november still the package is in lucknow it has to deliver to gorakhpur, its a medicine which i have ordered from kerala for my parents from kallar spices, munnar. I filed complaints also my complaint no is klcok00535 but it seems there is no action taken. Service of st courier is really pathetic i will never suggest anyone to use the service of company.

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My parcel was shipped to me by my seller on 06 September 2019 from Kolathur but I still have not received it yet. The status of the parcel is also not updated in the website after 09 September. I asked my seller to file a missing complaint and the company responded with 'article delivered on 16 October 2019' when I never received my parcel. I tried calling this number, [protected], and the lady don't respond clearly and sometimes don't even pick up my calls. I also emailed them but they still haven't responded me. My parcel was worth Rs.5000, the lost of parcel costs me loss of Rs.5000. I hope you respond soon and enquire as soon as possible.

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S

SETHURAMAN R S

from Chennai, Tamil Nadu

Nov 26, 2019

Receipt No.[protected]. Couriered on 19/11/2019. Reached HUB of Pune, Maharashtra State on 21/11/2019. Not delivered till this time.

Complaint also lodged vide TNMAA31949. BUT NO ACTION.

It makes us depression. You have to compensate â‚¹1000/- if your company is sincere and reliable.

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My parcel was shipped to me by my seller on 06 September 2019 but I still have not received it yet. The status of the parcel is also not updated in the website after 09 September. I asked my seller to file a missing complaint and the company responded with 'article delivered on 16 October 2019' when I never received my parcel. I tried calling this number, [protected], and the lady don't respond clearly and sometimes don't even pick up my calls. I also emailed them but they still haven't responded me. My parcel was worth Rs.5000, the lost of parcel costs me Rs.5000. I hope you respond soon and enquire as soon as possible.

Nov 13, 2019

Updated by Nemika Okay so apparently my seller, which is my close friend, actually got harrassed by the courier guys. The parcel was worth Rs.5000 and I'm not from a well off family so it's hard earned. I hope you respond fast and resolve this as soon as possible because it's been more than 2 months since my friend sent me the parcel.

Nov 15, 2019

Updated by Nemika My friend raised a complaint and this is the receipt

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Address: F1 P2 lakshmi Nagar 3rd Street Sembakam Chennai, Chennai, Tamil Nadu, 600073

Ref to the st courier (Pod copy # [protected]) on 4th nov 2019. Instead of 2boxes delivered only one box having weight of 8.7kg. (Actual weight is 17.8kgs).
Then i was called st courier head office in chennai and asked the status of my goods. They also confirmed only one box was delivered.
Today also i called customer care (Ms. Sharmi& mobile no; [protected]) and asked the status but she told information passed to operation team and get back to you.
So i request you to kindly take necessary action to deliver the remaining one box at the earliest and request update the status.
Looking for your quick reply.

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S

S jothithayalan

from Delhi, Delhi

Nov 11, 2019

Dear sir, My friend was send the courier to my Bangalore address on 7th nov.but still courier was not came to my address.i have spoke to Bangalore office and customer care but not response.My Consignment number is [protected].please check and confirm as soon as possible...this is very important courier...

ST Courier Complaints & Reviews

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ST Courier reviews & complaints page 54

pathetic service

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loss of article sent by courier

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parcel damaged

parcel not delivered yet

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sms received but parcel not yet received

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regarding missing of parcel which in need of

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shipment number 63159920600

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consignment not reached

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consignment no.63155933002 parcel not sent to destination

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consignment not received

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reg: medicine not delivered - id : 53001011265

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courier not delivered to consignee

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courier & money collected for gurgaon area which is not serviced by this courier company.

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courier is in pending

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product

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courier not delivered and not intimate

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my consignment has not delivered yet it's been 10 days over it got stuck in lucknow

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parcel sent from kolathur to kolkata still not delivered

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not received my parcel yet

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consignment missing

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