ST Courier — Complaint regarding non-delivery of shipment to my address

Dear ST Courier Customer Service,

I am writing to raise a concern regarding the non-delivery of my shipment (Tracking Number: [protected]). When I contacted the local ST Courier agent regarding the delivery to my address:

183, CSI Church Street,
Valliammalpuram & (p. o)
Vallioor (via)
Tirunelveli - 627117

I was informed that delivery to this address is unavailable. This is highly inconvenient, as I was not informed of this limitation when booking the courier. I had chosen ST Courier with the expectation of reliable service, and the inability to deliver to my address has caused delays and inconvenience.

I kindly request that you:

Provide an explanation for the unavailability of service to my location.
Arrange for the shipment to be delivered to my address promptly or offer an alternative solution.
Clarify how such issues can be avoided in the future.
Please treat this matter with urgency and respond to me at the earliest. I can be reached at [protected] for further communication.

Thank you for your attention to this matter.

Sincerely,
Arul Selvakumar
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