ST Courier Complaints & Reviews

I shipped a consignment to Bhiwandi through ST Courier Thousand lights on 30th October, with AWB number [protected]. The product reached mumbai on 4th November, and then it went missing from Andheri. They claim that they might have delivered the product while the receiver hasn't received the ship and their tracking website says the product is in transit from Andheri.
When I contacted Thousand lights branch, initially they were...

On 28/08/2024 I have sent a parcel through ST courier No. [protected] to “ICICI home finance corporation, Andhaeri(E), Mumbai. The letter tracking is showing “Receved at Hub”. While contacting the Andheri branch, they told the consignment was delivered. But they didn’t give the details of delivery. More than 25 days gone but no response from anyone in ST courier.

In emergency I booked a courier at NAGERCOIL to chennai kolathur at Saturday. The courier people says Monday morning 10 will definitely delivery. Speed delivery cost is 200 rupees. Monday morning chennai kolathur people says no morning delivery. Morning delivery not applicable, delivery only evening. Reason is delivery people not available. If delivery is not possible, then why ST COURIER opened. People don't send st courier. Fraud company....

AWB :[protected]
I sent this parcel from Chennai to Karur on last Friday (July 5th). But till now the parcel is not delivered.
The Delivery person from Karur is saying to come and collect the parcel from Courier Office. I have rejected it and asked him to deliver the parcel to home.
Delivery person updated the parcel as Undelivered. Till now for last 2 days, It is Out for Delivery, and not delivered. Everyday I am...

Complaint on ST courier Alangulam branch Madurai
I have been receiving calls regarding delivery of my orders yet I didn't receive it for the past 2 days(05/07/2024 and[protected], even after going in person i didn't get any proper response from the staffs. Went to the branch on[protected] around 6.30pm
courier posted by Balaji enterprises from MAA TVK TIRUVERKADU on 04/07/2024
consignment number-[protected]
parcel has been reached to Alangulam branch

Hi,

I am writing to formally lodge a complaint regarding the condition of my laptop that was couriered from Address. IIT Madras Research Park, MGR Film City Road, Kanagam, Tharamani, Chennai – 600 113 to Maruthi bakery, Near Exide Battery, Gurumurthi temple road, Somasundarapalya, HSR Layout, Bangalore, Karnataka 560102. The details of the shipment are as follows:

Sender: Laxmi Priya Pradhan
Recipient:...

I sent a laptop from Tamilnadu to Banglore on last Friday.While delivering the laptop the edges got broken and the body of the laptop got scratched.Literally I got frustrated by this customer service.Now they are asking me the money to repair this laptop from my company.Minimum 7000INR will be gone for this body damage.I need atleast a refund for this service.

Hi, I had ordered cooking oils from Ms Sarah balaji enterprises, Madurai for one of my friend who is living in Triplicane, Chennai. The parcel arrived at final destination on 13 May 2024 by morning itself. When tracked, it shows ' out for delivery ' for consecutively 2 days(13 May and 14 May) No calls answered till 14 May and I called Sarah enterprises and to my dismay Ms ST courier even didn't answer to them. And after many calls, we received the parcel today and the delivery person didn't even answer my friend for the delay, showing angry face and even didn't get his sign during delivery.
My request to ST courier:- keep this guy as your brand ambassador and get more staffs like him as they help you to grow your business to Himalayan peaks. I suggest you to give him some incentives for his best customer orientation. And you can conduct some training classes of this guy(to all other staffs) about how to respect a customer and increase business. May God bless you guys for your most respectable, courteous, dignified and sincere attitude towards the well being of customers.

I am writing to express my extreme dissatisfaction with the abysmal service provided by ST Couriers, specifically the Marakkanam branch. On May 8th, I entrusted ST Couriers with the delivery of a charger to our client, providing all necessary details including the tracking ID ([protected]) and billing information. Despite assurances, the courier has not yet been received by the intended recipient after four days.

Upon inquiry...

Product delivered to wrong address

Sir,
The person who is working in ST Mankadu PO- 629172 Courier is not customer friendly. He is using bad words to me. He have delivered my product to someone else home. Now he is not responding.

I have ordered Hibiscus Shampoo and Hair Serum in Magical Jar (Seller) on 31st March, 2024. I did not received any phone calls from st courier, When i tack my product on st courier on 10th April, 2024, It showing product delivered at pallavaram but i am residing near to Navalur, Chennai - 603103. I did not received product but it showing delivered.
I did not received product so please resend the money and take action.

HI,
I am writing to report the missing goods from a red-colored suitcase that were part of my recent delivery from your company on 19/3/24. I received a package from your company that was supposed to contain a purse of money total Rs 20000 and charger wire however upon inspecting, I discovered that these two were missing from the package.
I am requesting that your company compensate me for missing goods or arrange for their replacement. please let me know what step your company will take to resolve this issue
courier was delivered from Trichy to Mettur

My courier was not received and it's about nearly 2 weeks and there is no proper response from service and I need a faster delivery it's important....

I booked a parcel courier (AWB [protected]) from ST couriers Kutchery Road, Mylapore, CHENNAI 600004 TO KAMUDHI, 623603 ON 02/03/2024.

The parcel has not reached KAMUDHI TILL NOW and when tracked, was came to know that it was MISROUTED TO GUDIYATHAM.

WHEN CONTACTED GUDIYATHAM, WAS INFORMED THAT IT HAS BEEN SENT TO VELLORE HUB, BUT NO ONE IN VELLORE IS PICKING UP.
I WANT THE PARCEL TO REACH BY TODAY (06.03.2024) EVENING.
Sridhar N ([protected]), chennai Sender/ Parcel receiver : Kamalakannan, Kamudhi ([protected])

Delivery product is damaged.its side damaged

We have sent three parcels from Aruppukottai to Palayamkotti, Tirunelveli on November month 2023. But the person who received the parcels got only one box. When he enquired about the same they didnt mention anything and told to contact the sender. Then we tried to track the missed parcels and after two months with lots of struggle and calls we got one of our parcel back. Still now we are searching the third box and no update on the same....

Hi sir, 14/2/2024 this date I will send one courier to Qatar I will send courier in thiruvarur branch I will give to full payment 3600Rs he said 3days delivery in Qatar but 11 day's after I will receive the delivery here also I will pay Qatar riyal 43 Indian rupees 1000 but that branch didn't say about the payment details delivery fees so I call thiruvarur branch received one gril not good clarification and I'm not satisfied this sarivce

Shipment no. [protected]

Morning : 10.55 this shipment was out for delivery but still 7 pm I didn’t get. I was call office and ask about this issues.. they told come and collect, this is not couriers service

The courier parcel (AWB NO [protected]sent from Coimbatore reaced in Tuticorin and the ST courier staff called my mobile instead of reachibg address, I could n't able to receive the call. Today I asked the person who has called me on yesterday and he did n't speak in a respect way and this guy (mobile: [protected]) speaking is not a service motive of your courier service. Please take action against him and such type of person will spoil your coueier's performance. Also I don't want to receive the pack please sent back to the sender's address.