[Resolved] Standard Chartered Bank — Billing issue of SCB. | |||
Hi, I have a big issue with billing of Standard Chartered Bank Credit Card. I got new Standard Chartered Bank in April 12. I used the card for 11 months without any issue by making the payment on or before time but unfortunately due to some internet connectivity reasons on 12 month I made payment only next day from due date which is again not an big issue. I called up customer care and they also reversed my late fee by seeing my good past payment record but they did not reversed the interest. However, I paid the total amount again and canceled my card. Even after the cancellation of Credit Card, the bill used to come with interest by Standard Chartered Bank which was naturally unacceptable. I dropped the request mails also but they were of no use for the bank. The bank is still continuing sending me the statement with Late Fee and Interest and they have reached the outstanding amount to 3, 318.46 this month which I am unable to pay without using the card. These banks are really fraud and I recommend the people not use the credit cards and if required use them very carefully as they just seek the opportunity to make a good money from consumers. It would be great if anybody can help me resolving this big issue. You can contact me at [protected] or [protected] for any query. Thanks & Regards, Vikas Tyagi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Please accept our sincerest apologies for the inconvenience you have experienced, we have noted your contact details and our officials will contact you to address your concern.
Regards,
Standard Chartered India