Standard Chartered Bank — Complaint manhattan standard chartered credit card

Address:

Gurgaon, Haryana, 122017

It is such a pity on poor vigilance and fraud prevention in standard chartered credit cards;
I escalated a fraud transaction on my credit card on 1st september; the merchant showing in transaction history was us audible charged me 14.95 usd;

After going through verbal discussion and being put on hold for long time; i finally fought out with customer care to seek reversal of charges and my card was blocked;

I refused new card with standard chartered bank but i was offered a free of cost new card replacement (After my 7 years old relationship with manhattan standard chartered card)

But to my shock the merchant again charged me on 1st october without my approval and strangely i found that standard chartered fraud team had no vigilance and check; and i found that only thing standard chartered had done was reversal of charges and issuing replacement card. Highly inefficient and careless by standard chartered bank;
And so it acknowledged mistake and reversed charges again and replaced my card blocking my old card;


On nov 1st 2015, again; the merchant again charged me without my approval and strangely i found that again standard chartered fraud team had no vigilance and check; and i found that only thing standard chartered had done was reversal of charges and issuing replacement card. Highly inefficient and careless by standard chartered bank;
And so it acknowledged mistake and reversed charges again and replaced my card blocking my old card;

Now latest update is that after blocking my card 2 tiems and updating the bank; i am charegd again from same merchant on december 1st 2015; on my card no:
[protected]

The bank which does mistake once is erroneous; the bank which does mistake gain is fool, and bank..
And one should never keep his trasnaction and money with this kind of bank;
Atelast i will never ever opt standrad charetrd bank for my bank accounts and keeping money safe; such a careless and casual bank is standard chareterd bank;