Standard Chartered Bank — COMPLAINT: OVERLIMIT CHARGE NOT REVERTED. I WILL NOT PAY THE BILL

COMPLAINT: OVERLIMIT CHARGE NOT REVERTED. I WILL NOT PAY THE BILL

Hi Standard Chartered credit cards,

Just now I saw my bill for October. And I found that even after my multiple emails to standard chartered (attached below), you have not reverted the over limit charge Rs 561.80.

I WILL NOT MY CREDIT CARD BILL UNLESS YOU REVERT THE OVER LIMIT CHARGE.

I am a regular user of standard chartered credit card and have always paid on time. You can check my bill payment history. But this time I will not pay the bill.
And I will keep escalating the issue unless you revert the OVER LIMIT CHARGE Rs 561.80

You are fooling and cheating customers by first giving an option to cross the limit, WITHOUT OUR PERMISSION.
And then charging Rs 561.80 OVER LIMIT FEE.

Regards,
Abhinav Karmakar
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Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Abhinav,

Please accept our sincerest apologies for the inconvenience you have experienced. Please be assured that we have forwarded your issue to our customer support team and our officials will contact you to address your concern.

Regards,
Standard Chartered India

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