Standard Chartered Bank — credit card:-

Address:

600042

I have requested for closure of my credit card since the charged more interest without any explanation. It was promised that the card will be closed w. E. F.[protected] and an acknowledgement for the same will be sent to the registered email id. But nothing happened and i am doing to trying to get them on line which has also gone on vain. The bank has charged interest for no reason and which is totally unfair. When i raised questions on the matter they said it is as per the bank norms and failed to provide the details. Considering the situation i chose to surrender the card but i took almost one month to get these people on line and thereafter, it was assured that the card will be closed on 10.12.2018 but till date there is no response and i am not able to get them on line. Wasting lot of time and energy. It has caused huge pressure in my normal life. Kindly assist to have this sorted.