Standard Chartered Bank — Credit card - charges for hidden and unused
A
a.ragasudha
from chennai, Tamil Nadu
Jan 27, 2023
Feb 24, 2023
This thread was updated on Feb 24, 2023
I have paided full amount upto nov, 2022. At the time balance is 0. I am raising request upto 3 times to close card but no response.They providing charges for every month.And also they are sending mail ...without pay your credit score will affect. I didn't use card for 3 months. Raised Request also above 3 times.How can i pay for unused card. If they didn't close card that is their mistake. This is not good for customer support. I am sending mail via cusomer complaints forum and online banking. They said only need to pay the amount for unused card.
Was this information helpful?
No (0)
Yes (0)
Standard Chartered Bank customer support has been notified about the posted complaint.
We refer to your concerns shared at https://www.consumercomplaints.in and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.
In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Dear Customer,
We refer to your concerns shared at https://www.consumercomplaints.in and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.
In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively.
Regards,
Standard Chartered Bank