Standard Chartered Bank — Credit card not giving payback

Address:Chennai, Tamil Nadu, 401202
Website:www.sc.com/in/personal

Dear Sir, I want to bring to your notice the pathetic service of Standard chartered credit card.I hold their card since last 3 years and inspite o[censored]sing the card above the limit they try to charge me yearly charges.On complaining they again credit it back to my account. Apart from this I wanted to close my credit card but had Rs1500 cash back. I requested them on the mail to let me redeem the cash back as my registered number was lost, but they cancelled my card without my approval and are forcing me to pay my dues. They are charging me interest of Rs.300 every month when the delay is from their customer service side to resolve my issues. Please look into this and I can bear the loss of 1500, but the public should be aware of all these points they recieve from credit card thinking they will be able to redeem, the bank like Standard chartered never gives them.
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Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Customer,

We request you to log your concern on our Social E-Ticket system: http://on.sc.com/eTicket and note your complaint number. Our customer service representative will contact you shortly

Thanks and Regards,
Customer Care
Standard Chartered Bank

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