Standard Chartered Bank — credit card payment settlement done but still not updated

Address:110027

I was having a credit card with standard chartered bank, customer no-[protected]. The settlement was done with the bank dated 14/03/06 for which i have a letter from the bank mentioning all details thru which ac of mine and chq no's the payment was made from.

As the payments were made there should not be any outstanding balance but today while applying for the new loan i got to know that there is an outstanding of rs10 lakh approx .
Mr kapil jain and amit taneja were the concerned person at that time their no's are [protected]
enclosed is the copy of letter received from the bank.

Would request you to kindly look into the matter and get the same rectified at the earliest as its hampering my credit score and history tremendously
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I have account in standard chartered bank.i want to register net banking

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